Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

ARMAN HAIDER

Melbourne
ARMAN HAIDER

Summary

An ICT professional with over 15+ years of experience across Australia, the USA, and India. Demonstrated success working up to C-suite/VP level, having secured over 200 new clients throughout a career in ICT solution sales for Telecommunications, Cloud Telecom/hosting, systems integration, managed services, Cyber Security, Fibre/Redundancy solutions, VOIP and IOT.

Particular expertise in solution selling, building long-term customer relationships, nurturing partnerships and understanding business issues. Strong presentation, communication and mentoring skills, with proven ability to learn and master new technologies.

Experience in solution selling across various industries in Australia like Age Care Centres, Hospitals/Medial Centres, Education Centres, Hospitality, Real Estate, Accounting and Law firms, Manufacturing and other SMB sectors.

Overview

17
years of professional experience
7
Certification

Work History

Telstra Business Partners/Cloud Technology

BDM, Sales and Account Management
11.2018 - Current

Job overview

  • Current role involves understanding an Organization’s specific needs and requirements, identifying opportunities and after carefully evaluating, provide solutions to improve efficiency, deliver cost savings and consolidate telecommunications infrastructure
  • Responsible for handling IT and Business Technical solution incidents
  • Conducting Client meetings discussing technical solution to be deployed at customer’s business
  • Upgrading technical architecture of customer’s environment and aligning all the customer’s requirements
  • Gathered customer needs and worked with product development teams to implement changes based on feedback
  • Proposed marketing strategy ideas to optimize targeting of customers
  • Generated leads and prospect customers
  • Prepared bids costing and pricing for proposals
  • Strengthened relationships with key clients through regular communication and meetings.
  • Secured major contracts by delivering persuasive presentations to potential clients.
  • Design and develop the IT and Networking based solutions for business aligning to client’s needs
  • Collaborated with cross-functional teams to develop innovative solutions for complex client needs.
  • Represented company and promoted products at conferences and industry events.
  • Planning and developing the right marketing strategy to get the product noticed by the target audience
  • Pipeline management through Zoho CRM
  • Supervising and directing employees in their day-to-day tasks
  • Brief and train the sales force at quarterly sales meetings to create product awareness and demand
  • Set product pricing for new product releases to meet revenue and profitability goals.

Commander Center/ Vocus Groups

NBN Communications Specialist, Business Development Manager
05.2018 - 10.2018

Job overview

  • Increasing brand awareness and bringing in new customers
  • Maintaining relationships with key clients
  • Performing and arranging successful product demonstrations for customers
  • Market research and developing the core positioning and messaging for the product
  • Prepared and distributed business proposals to pre-qualified prospects
  • Met directly with potential clients; presided over meetings
  • Negotiated contracts with vendors and service providers for cost-effective solutions that supported project requirements.
  • Implemented robust documentation practices that facilitated knowledge sharing within the development team and improved overall productivity.
  • Prepared, reviewed, discussed, negotiated, and finalized contracts with clients
  • Managed the mobile and landline subscriptions of Commander Telecommunications.

Locuz Enterprises Solutions Ltd

Account Manager, Sales and Development Management
06.2017 - 03.2018

Job overview

  • Develop client proposals and present at stakeholder meetings
  • Taking care of SaaS sales and pre-sales
  • Forecast future trends and orient strategies to capture maximum benefits
  • Coordinate with sales executives to better align company goals and tactics
  • Stakeholder management
  • Prospecting
  • Market research
  • Forecasting and planning
  • User acceptance testing.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Actively participated in networking events within the industry, expanding professional connections and generating leads.
  • Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
  • Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
  • Streamlined internal processes for better efficiency in account management tasks.

Education

IASE University

MBA (Information Technology)

University Overview

Duration: Jun 2009 - Aug 2011

GGSIPU

Bachelor, BIS (Computer Science)

University Overview

Duration: Apr 2001 - Aug 2004

Skills

  • Industry Expertise
  • CRM software proficiency
  • Customer Service
  • Team Collaboration
  • Client Relationship Building
  • Cyber Security Solutions
  • Cloud Telecommunication Solutions
  • Enterprise Networking
  • Business Development
  • Cross-Functional Collaboration
  • Stakeholder Communication
  • Systems and software expertise

Certification

  • CSP - Certified Sales Professional
  • ITIL V3
  • CCNA
  • MCSE
  • PMP
  • NBN Business Accreditation

Timeline

BDM, Sales and Account Management

Telstra Business Partners/Cloud Technology
11.2018 - Current

NBN Communications Specialist, Business Development Manager

Commander Center/ Vocus Groups
05.2018 - 10.2018

Account Manager, Sales and Development Management

Locuz Enterprises Solutions Ltd
06.2017 - 03.2018

IASE University

MBA (Information Technology)

GGSIPU

Bachelor, BIS (Computer Science)

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