Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Arman Singh

Jerrabomberra,NSW

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
Certification

Work History

Customer Service Assistant

Sindhiz
12.2023 - Current
  • Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
  • Boosted sales revenue by recommending suitable products based on customer needs.
  • Collaborated with team members to achieve monthly sales targets and improve overall performance.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Contributed to a positive work environment by actively participating in team meetings and sharing ideas for improvement.
  • Responded to customer requests for products, services, and company information.
  • Maintained up-to-date knowledge of product and service changes.
  • Promptly responded to inquiries and requests from prospective customers.
  • Investigated and resolved accounting, service and delivery concerns.
  • Managed timely and effective replacement of damaged or missing products.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

Console Operator

Seven Eleven
12.2023 - Current
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Performed cash, card and check transactions to complete customer purchases.
  • Checked personal identifications during alcohol and tobacco sales.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Operated cash register to record transactions accurately and efficiently.
  • Tallied cash drawer at beginning and end of each work shift.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Bachelor of Science - Computer Software Engineering

University of Canberra
Canberra, ACT
12.2026

Year 12 - Maths , Physics, Chemistry, IT(N&S)

Narrabundah College
Kingston, ACT
11.2023

Skills

  • Data Entry
  • Customer Consultation
  • Account Management
  • Request Management
  • Refund Processing
  • Payment Processing
  • Technical Support
  • Cash Handling
  • Quality Assurance Controls
  • Interpersonal Skills
  • Telephone Etiquette
  • Multitasking
  • Active Listening
  • Product Knowledge
  • Time Management
  • Problem Solving
  • Attention to Detail
  • Positive Attitude
  • Customer Service
  • Direct Sales
  • Stock Management
  • Computer Skills
  • MS Office
  • Work Prioritization
  • Calm Under Pressure

Certification

I attended 3 years air force cadet course. So, I have good stamina to work and responsible attitude.

Timeline

Customer Service Assistant

Sindhiz
12.2023 - Current

Console Operator

Seven Eleven
12.2023 - Current

Bachelor of Science - Computer Software Engineering

University of Canberra

Year 12 - Maths , Physics, Chemistry, IT(N&S)

Narrabundah College

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Arman Singh