Arman Ali Siddiqui
15 Mclvor Rd St Ablans,VIC
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Zagame House Carlton. Excelled in staff management and development, boosting team motivation and performance. Skilled in money handling and implementing effective sales strategies, significantly contributing to sales growth and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Zagame House Carlton
06.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Chef
Chef David
02.2022 - 06.2024
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Retail Manager
7 Eleven
09.2020 - 01.2022
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Controlled store inventory and reviewed cash handling and operations reports.
Education
Diploma In Hospitality Management - Hospitality
National Training College of Australia
Melbourne, VIC10.2024
Certificate IV - Commercial Cookery
National Training College of Australia
Melbourne, VIC09.2023
Masters Of Social Work - Social Work
Acap
Melbourne, VIC05.2023
Certificate III - Commercial Cookery
Everest Institute of Education
Melbourne, VIC12.2022
Human Service Development - Human Development
Acap
Melbourne, VIC11.2022
Bachelor Of Arts - Psychology
Bachelors
Opjs University 05.2019
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Supervision
- Staff Training and Development
- Staff Management
- Retail Operations
- Sales Strategies
- Staff Development
- Sales Growth
- Employee Performance Evaluations
Certification
. First aid certificate
.Responsible service of alcohol
Hobbies
Reading novels
Boxing
Travelling
Photography
Learning new languages
Languages
English
Full Professional
Urdu
Native or Bilingual
Hebrew
Native or Bilingual
Timeline
Chef
Chef David
02.2022 - 06.2024
Assistant Manager
Zagame House Carlton
06.2021 - Current
Retail Manager
7 Eleven
09.2020 - 01.2022
Diploma In Hospitality Management - Hospitality
National Training College of Australia
Certificate IV - Commercial Cookery
National Training College of Australia
Masters Of Social Work - Social Work
Acap
Certificate III - Commercial Cookery
Everest Institute of Education
Human Service Development - Human Development
Acap
Bachelor Of Arts - Psychology
Bachelors
. First aid certificate
.Responsible service of alcohol
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