Armarneé Colquhoun
Maryborough
Summary
Proven to excel in fast-paced environments, I significantly enhanced customer satisfaction at Employer by leveraging strong espresso machine expertise and exceptional teamwork skills. My dedication to cleanliness and efficiency led to a 30% improvement in service delivery, showcasing my ability to adapt and thrive in dynamic settings.
Professional food service worker with strong experience in cafe operations. Skilled in customer service, food preparation, and maintaining clean, organized environments. Highly reliable team player with focus on delivering quality results and adapting to changing needs. Strong communication skills and positive attitude ensure consistent, high-quality service.
Diligent [Desired Position] with background in cafe operations and customer service. Proven ability to manage daily tasks efficiently while ensuring high levels of customer satisfaction. Demonstrated skills in multitasking and maintaining clean, organized work environment.
Professional in food and beverage industry, bringing valuable experience in customer service and cafe management. Known for reliable team collaboration and achieving consistent results in fast-paced environments. Demonstrates strong skills in customer interaction, order accuracy, and adaptability to changing demands.
Experienced with managing cafe duties, including customer service and food preparation. Utilizes multitasking abilities to ensure smooth operations and customer satisfaction. Knowledge of maintaining clean and organized workspace while handling various tasks efficiently.
Hard-working and trustworthy [Job Title] prepared to contribute service-minded and dedicated attitude to dynamic [Type] service team. Expertly manages high-volume orders and completes assignments to meet customer demand and quality expectations.
Friendly [Job Title] with experience in order taking, payment processing and food safety. Contributes to team success by working hard, taking on extra work and meeting customer needs. Great at managing time and helping fellow workers.
Committed and hardworking [Job Title] with [Number] years of experience directing [Industry] food service. Well-rounded leader with talent for supervising employees and [Skill]. Swift problem solver with quick and effective solutions to wide array of issues.
Overview
5
5
years of professional experience
Work History
Cafe Worker
Employer
10.2024 - Current
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Produced food and drink products adhering to company quality and quantity standards.
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Brewed coffee and tea and changed out drink station syrups.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
- Demonstrated proficiency in operating espresso machines and other equipment to consistently deliver quality beverages.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Sustained clean and welcoming dining environment, overseeing daily cleaning routines and periodic renovations.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
- Inspected dishes and utensils for cleanliness.
- Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
Fast Food Worker
Employer
02.2021 - 09.2024
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
- Contributed to maintaining a positive work environment by fostering effective communication among team members.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
- Implemented proper food handling techniques when receiving shipments, reducing the risk of contamination and ensuring fresh products were served to customers.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Replenished serving stations with fresh food and cleaned up spills.
- Trained newly hired employees on routine tasks and customer service.
- Assisted with preparing salads and cold food items.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Brewed coffee and tea and changed out drink station syrups.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Streamlined drive-thru operations to minimize wait times, enhancing customer convenience.
- Trained new staff on operational procedures, ensuring consistency in service delivery.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Improved team efficiency with effective communication and coordination during peak hours.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
Supermarket Worker
Employer
04.2020 - 12.2020
- Assisted in training new employees on proper procedures for shelf stocking, cashier operations, and general store policies.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Used in-store system to locate inventory and place special orders for customers.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Checked aisles for spills to complete quick clean-up.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Maintained a consistently professional demeanor even during high-stress situations or confrontations between customers.
- Supported team members during busy periods, ensuring smooth operations throughout the store.
- Streamlined inventory management by accurately stocking shelves and maintaining organized backroom storage areas.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
Education
No Degree - Hospitality
Maryborough Education Centre
Maryborough, VIC09-2024
Associate of Arts - Art Making And Developing
Maryborough Education Centre
Maryborough, VIC09-2024
No Degree - Photography
Maryborough Education Centre
Maryborough, VIC09-2024
Skills
- Teamwork and collaboration
- Customer service
- Cleanliness and hygiene
- Flexible schedule
- Espresso machine operation
- Attention to detail
- Safe food handling
- Kitchen support
- Surface cleaning
- Cooking
- Preparing and packaging orders
- Order processing
Timeline
Cafe Worker
Employer
10.2024 - Current
Fast Food Worker
Employer
02.2021 - 09.2024
Supermarket Worker
Employer
04.2020 - 12.2020
No Degree - Hospitality
Maryborough Education Centre
Associate of Arts - Art Making And Developing
Maryborough Education Centre
No Degree - Photography
Maryborough Education Centre
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