I am a hardworking, committed individual who always seeks to enhance those around me in any capacity. I work well with others and take pride in learning and applying my knowledge to all facets of the workplace, and maintaining professionalism.
Overview
4
4
years of professional experience
Work History
Manual Laborer
Labourpower
Sydney, New South Wales
11.2024 - Current
Maintained cleanliness and organization of work areas for safety.
Followed safety protocols to ensure a secure working environment.
Assisted team members with manual tasks during peak operations.
Collaborated with supervisors to complete daily work assignments efficiently.
Moved, lifted, and carried heavy objects in accordance with safety regulations.
Customer Service Attendant
Sydney Trains
Sydney, New South Wales
02.2022 - 07.2023
Assisted customers with inquiries and product information.
Maintained cleanliness and organization of service areas.
Resolved customer complaints and provided effective solutions.
Greeted customers and provided friendly customer service.
Trained new staff on customer service protocols and procedures.
Worked in stressful situations requiring utmost attention and care on train platforms.
Learned, understood, and worked in accordance with safety policies and legislation, such as WHS and EEO.
Receptionist/Accounts Assistant
TLC Taxation Coffs Harbour
Sydney , New South Wales
10.2021 - 01.2022
Managed incoming calls and routed them to appropriate departments efficiently.
Scheduled appointments and maintained calendars for office staff promptly.
Worked from home, required to be available at all times, and possess fundamental computer skills.
Education
Providing First Aid, Life Support, CPR
St Johns Ambulance
10-2024
Undergraduate Certificate of Humanities
Macquarie University
Sydney, NSW
06-2022
Completion of Year 12
Thomas Hassall Anglican College
125 Kingsford Smith Ave, Middleton Grange NSW 2171
01-2021
Skills
First aid
Customer service
Team collaboration
Time management
Problem resolution
Safety awareness
Professionalism
Safety compliance
Organizational skills
Communication skills
Affiliations
Playing musical instruments, including the piano and guitar
Keeping physically active through my own routine in the gym, which involves six of the seven days of the week