Arnav Anand
Brisbane
Summary
Proactive and customer-focused, I excel in fast-paced environments, evidenced by my RSA certification and commendable service at Nando's Restaurant. My teamwork and first aid skills enhance safety and efficiency, contributing to significant customer satisfaction. Achieved a consistent attendance record, underscoring my reliability and dedication to team success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Nando's Restaurant
06.2024 - Current
- Completed RSA (Responsible Service of Alcohol) certification, ensuring safe and responsible alcohol service in line with company guidelines.
- Received customer handling training at Nando's, enhancing my ability to manage customer concerns and deliver exceptional service in a fast-paced environment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Performed kitchen duties with precision and efficiency, contributing to a smooth and well-organized work environment.
- Contributed to team success by completing jobs quickly and accurately.
- Worked collaboratively within a team to ensure efficient operations and customer satisfaction during busy shifts.
- Maintained an excellent attendance record, always punctual and ready to support the team.
Customer Service/Kitchen All Rounder
Good Grace Restaurant & Bar
10.2023 - 12.2023
- Greeted diners with a friendly attitude, resulting in positive customer feedback.
- Thrived in a team environment, collaborating with 4 servers at a time to ensure smooth operations and satisfied diners
- Carried out day-day-day kitchen duties accurately and efficiently.
- Maintained excellent attendance record, consistently arriving to work on time.
- In charge of dishwashing, making sure dishes are clean and ready for a busy dine-in period.
Kitchen Hand
Eat Street Northshore
12.2022 - 10.2023
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
- · Served 100+ customers per shift, maintaining a wait time of fewer than 4 minutes per order.
Education
High School Diploma -
Kenmore State High School
Brisbane, QLD12-2024
Skills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Punctual and reliable
- Attention to detail
- Computer skills
Certification
- RSA - Australian Training Institute
- First Aid - First Aid Pro
Timeline
Team Member
Nando's Restaurant
06.2024 - Current
Customer Service/Kitchen All Rounder
Good Grace Restaurant & Bar
10.2023 - 12.2023
Kitchen Hand
Eat Street Northshore
12.2022 - 10.2023
High School Diploma -
Kenmore State High School
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