Arnika Shearer
Sydney,NSW
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Endeavor group
Jewells, Nsw
02.2024 - Current
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Communicated regularly with customers to gain insights into their needs.
- Managed customer service inquiries and complaints in a timely manner.
- Recruited and trained new employees to meet job requirements.
Bistro and Bar Attendant
ALH Group
11.2022 - Current
- Maintaining a clean and organised bar/gaming room, taking phone bookings, serving and cleaning tables, making cocktails, setting up for functions, stocked bars before busy events.
Cafe Barista
The wise owl cafe
03.2021 - 11.2023
- Customer service, order taking, making coffees/desserts, cleaning and phone bookings.
Crew Member
McDonald's
09.2017 - 11.2020
- Customer service, order taking, drive thru, food preparation, drink draw/desserts, cleaning, café and training trainees/other crew.
Work experience
Crusoes on the lake
08.2019 - 09.2019
- Customer service, order taking, table waiting, table preparation, phone bookings.
Education
Skills
- Coffee Brewing
- Customer Service
- Customer Interaction
- Team Work
- Ability to Follow Direction
- Bartending
- Cash Handling
- Recruiting and interviewing
- Staff Supervision
- Money Handling
- Financial Management
- Google Drive
Certification
- NSW Responsible Service of Alcohol Certificate, 09/01/19, Current
- NSW advanced responsible conduct of gambling
- NSW responsible conduct of gambling
- Barista Level 1 Trained, 09/01/19, Current
Timeline
Assistant Manager
Endeavor group
02.2024 - Current
Bistro and Bar Attendant
ALH Group
11.2022 - Current
Cafe Barista
The wise owl cafe
03.2021 - 11.2023
Work experience
Crusoes on the lake
08.2019 - 09.2019
Crew Member
McDonald's
09.2017 - 11.2020
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