Hardworking individual committed to being honest and trustworthy. Achieving an Interesting and Challenging place, where I can utilize academic knowledge gained in previous academic courses, and my interpersonal and technical skills to develop my career and contribute to the organization's welfare through dedication, hard work, and passion. Additionally Professional Sales Executive with three years of experience attending to customer needs and converting prospects to increase sales. Accomplished in emphasizing service features and benefits, preparing sales order forms, and developing reports. I am always ready to do work in any field Expert in overcoming objections from prospective customers to maximize sales opportunities. Seeking a job in any position in any sector. I have developed skills to handle complex situations. I am very passionate about interacting with new people and working diligently toward the assigned tasks. For me at this stage of my life, success is nothing but if I regularly continue to learn, execute, and contribute with precision in my daily tasks. This process will not only enhance my knowledge with the changing times but also make me a better individual as well as professional in totality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Part Time Duty Mananger
Woolworths Metro
Sydney, NSW
11.2024 - Current
Created positive work environment for employees and delivered exceptional customer service.
Ensured adherence to health and safety regulations throughout the premises.
Implemented quality control measures, significantly reducing error rates.
Acted as a liaison between upper management and staff, facilitating open communication.
Evaluated individual and team business performance and identified opportunities for improvement.
Oversaw inventory management, ensuring adequate stock levels and reducing waste.
Monitored inventory levels to ensure product availability for customers.
Fostered a positive and motivating work environment, leading to an increase in team morale.
Day Permanent- Team Member
Kmart Australia
Sydney, NSW
10.2024 - Current
Working as a runner in a sequence team. As per as need sometimes perform role as a sequence team memeber.
Transferer supplies and ingredients between storage and working areas by cage.
Loaded and unloaded vehicles with merchandise for delivery or pickup.
Employed strong organizational skills to handle high-volume service periods without compromising quality.
Cleaned and maintained work areas on a regular basis.
Effectively multitask within a fast-paced environment.
Filled bulk items in the required section.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Maintained attractive merchandise displays to maximize purchases.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Team Member
COLES Super Market
Sydney, Australia
09.2022 - 09.2024
Ensuring high levels of customer satisfaction through excellent sales service
Maintaining outstanding store condition & a fully stocked store
Recommend and display items that match customer needs
Product scanning and splitting to the cage by aisle number
Delivering a great shopping experience for our customers
Heavy weightlifting
Product Unload by using manual pallet jack.
Traffic Controller
Sydney Traffic Control Pty Ltd
Sydney, Australia
05.2023 - 08.2024
Handling a Stop-Slow sign
Ensuring the emergency response teams, construction workers and general public
Directing the vehicle and pedestrian
Ensuring public safety in construction zones, road work, accident, and public events
Working at many major road working areas in Sydney, NSW
Worked as a TC at Royal National Park, Sydney at the time of bushfire
Stopping and directing traffic, placing, and removing traffic cones, putting up and taking down traffic signs.
Head Cook
Guzman Y Gomez
Sydney, Australia
03.2023 - 12.2023
Checking the freshness of food and ingredients
Supervise and coordinate activities of cooks and other food preparation workers
Plan menus and ensure the quality of meals
Making Breakfast & Lunch
Inspect supplies, equipment, and work areas for cleanliness and functionality
Order and maintain an inventory of food and supplies
Assistant Cook
P'Nut Street Noodles
Sydney, Australia
09.2022 - 02.2023
Food preparation activities include cleaning, cutting, chopping, and peeling ingredients
Cleaning and sanitizing the food preparation areas based on the company's hygiene codes and health and safety standards
Washing, disinfecting, and properly storing cooking and kitchen utensils and equipment
Buying, weighing, and storing ingredients and food supplies
Operating a variety of kitchen appliances and instruments including cutters, knives, mixers, and ovens
Managing inventory and organizing the storeroom.
Sales Executive
Prakritaa Nirman Ltd
Dhaka, Bangladesh
06.2019 - 04.2022
Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends
Retained clients and obtained referrals by promptly resolving customer complaints, providing value, and promoting quality
Followed up face-to-face guest interaction with email, phone, or mail correspondence.
Education
Master of Business Administration (M.B.A) - International Business
UNIVERSITY OF TECHNOLOGY SYDNEY
07.2024
Vocational Course in Food & Beverage Production - Chef Course Level 1
06.2022
Bachelor of Business Administration (B.B.A) - International Business
NORTH SOUTH UNIVERSITY
04.2019
H.S.C - Business Studies
GOVT. HAJI MUHAMMED MOHSIN COLLEGE
01.2012
S.S.C - Business Studies
CHITAGONG CITY CORPORATION MUNICIPAL MODEL HIGH SCHOOL
01.2010
Skills
Microsoft Power Point
Microsoft Word
Microsoft Office Excel
Prezi
Certification
Responsible Service of Alcohol (RSA)
Responsible Conduct of Gambling (RCG)
General Construction Induction Card (White Card)
Work Health & Safety Traffic Control Work (TCR - Blue Card)
Work Health & Safety Traffic Control Work (TCR IMP - Yellow Card)