Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rosebel Dumalaon

Minto,NSW

Summary

Dynamic and organized individual with a strong background in customer service and kitchen management. Known for effective team leadership and successful time management, committed to upholding quality service and enhancing operational efficiency.

Overview

13
13
years of professional experience

Work History

Customer Service Cashier and Barista

Urbanista Ampol
Smeaton Grange
09.2025 - Current
  • Operated cash registers to process payments for goods and services.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Manager and Kitchen Cook

Big Daddy's Burger Bar
Liverpool
08.2013 - Current
  • Delegated work to staff, setting priorities and goals.
  • Monitored staff performance and addressed issues.
  • Followed health and safety standards when handling food items.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Implemented process improvements for kitchen workflow and order management.

Education

Education Responsible of Serving Alcohol

Tactical Training Group
01-2024

Food Handler Basics

Food Authority NSW
09.2024

Certificate III in Hospitality

Hostec International Graduated
01-2010

Bachelor of Science - Hotel And Restaurant Management

HOLY ANGEL UNIVERSITY
PHILIPPINES
03.2005

Skills

  • Cash handling
  • Inventory management
  • Point of sale operation
  • Food safety compliance
  • Customer engagement
  • Customer relationship management
  • Time management
  • Positive and professional
  • Multitasking and organization
  • Patience and composure

References

References available upon request.

Timeline

Customer Service Cashier and Barista

Urbanista Ampol
09.2025 - Current

Manager and Kitchen Cook

Big Daddy's Burger Bar
08.2013 - Current

Education Responsible of Serving Alcohol

Tactical Training Group

Food Handler Basics

Food Authority NSW

Certificate III in Hospitality

Hostec International Graduated

Bachelor of Science - Hotel And Restaurant Management

HOLY ANGEL UNIVERSITY
Rosebel Dumalaon