Aroha Mate

Property Manager

RE Management Holdings Ltd

02.2023 - Current

Reduced vacancy periods.
Fostered a sense of community among residents.
Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
Conducted regular inspections of both interior and exterior of properties for damage.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, and major repairs.
Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Administered operations to handle needs of more than 100+ tenants across 30+ property units.
Communicated effectively with residents, and on-site associates.
Handled tenant complaints promptly and appropriately.
Maintained sufficient number of units market-ready for lease.
Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Followed up on delinquent tenants and coordinated collection procedures.
Introduced prospective tenants to types of units available and performed tours of premises.
Generated professional networks by engaging in professional, industry and government organizations.
Completed final move-out walk-throughs with tenants to identify required repairs.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Coordinated appointments to show marketed properties.
Kept properties in compliance with local, state, and federal regulations.
Passionate about learning and committed to continual improvement.
Identified issues, analyzed information and provided solutions to problems.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Developed and maintained courteous and effective working relationships.
Learned and adapted quickly to new technology and software applications.
Delivered services to customer locations within specific timeframes.
Proven ability to learn quickly and adapt to new situations.
Skilled at working independently and collaboratively in a team environment.