Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Aroma Makuei

Wetherill Park,NSW

Summary

Results-oriented professional with expertise in management and customer service. Seeking employment within a company that offers opportunities for skill development and growth. Proven ability to multitask, communicate effectively & provide efficient HR support. Proficient in document preparation, web development and Microsoft Office suite.

Overview

10
10
years of professional experience

Work History

2IC Manager

Master Home Services
01.2023 - Current
  • Completed end-of-lease cleaning for clients and performed general cleaning and housekeeping duties.
  • Managed bookkeeping and liaised with local businesses.
  • Managed administration duties

Graphic Designer

Immaculate Home Services
09.2020 - 01.2023
  • Developed creative design for print materials, brochures, banners, and signs.
  • Developed creative design for print materials, banners and signs.
  • Created digital image files for use in digital and traditional printing methods.
  • Met with customers to present mockups and collect information for adjustments.

Real Estate Sales Agent

Cubecorp
09.2020 - 03.2021
  • Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
  • Educated clients on sales and buying processes and advised buyers on making decisions.
  • Communicated with clients to understand property needs and preferences.
  • Coordinated appointments to show marketed properties.

Leasing Officer

Ray White Real Estate
03.2020 - 09.2020
  • Managed open inspections and scheduled follow-up appointments.
  • Processed application forms, assessed potential tenants, and provided customer service.
  • Reported to the licensee and approved applicants for properties.

Events Manager

Legacy X Nightclub
08.2017 - 01.2020
  • Managed employees and bookings, handled social media advertising, and oversaw events.
  • Developed marketing strategies, managed HR, and maintained financial records.
  • Managed local artist gigs & collaborated with promoters hosting numerous events.
  • Managed Administration duties which also included creation of proposals and contracts.

Events Manager

Caribbean Sundays
06.2019 - 12.2019
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
  • Solicited feedback from clients to assess event success and uncover opportunities for improvement.
  • Coordinated florists, photographers, and musicians for events.

Bartender

Mooseheads Bar & Nightclub
01.2019 - 12.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Retail Sales Assistant

Platypus Shoes
10.2018 - 01.2019
  • Greeted customers and helped with product questions, selections, and purchases.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.

Trainee Cert 3 in Hospitality

Springboard Hospitality Vision Australia
01.2018 - 03.2018
  • Gained practical experience in bar setup, waitressing, and cocktail/mocktail preparation.
  • Provided customer service, completed cleaning tasks, and work booklets.

Crew Member

McDonald's
01.2017 - 01.2018
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

School Based Traineeship

City Beach
08.2013 - 02.2014
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Education

Certificate III - Real Estate

Certificate O Registration
Think Real Estate
02.2020

Certificate III - Support Work

H&H Training Institute
Granville, NSW
08.2017

Diploma - Management

Careers Australia
Sydney, NSW
01.2016

HSC -

Hills Sports High School
Seven Hills, NSW
11.2015

Skills

  • Operational Efficiency
  • Business Planning
  • Team Leadership
  • Staff Management

References

Legacy Ex Team Member Ajak Malual 0401209200

The Restore Manager Heather Jackson 96217334

Vision Training Australia Trainer Robert Katrib 0414581200

Ray White Blacktown Licensee Nicholas Nassif 0414794447

Timeline

2IC Manager

Master Home Services
01.2023 - Current

Graphic Designer

Immaculate Home Services
09.2020 - 01.2023

Real Estate Sales Agent

Cubecorp
09.2020 - 03.2021

Leasing Officer

Ray White Real Estate
03.2020 - 09.2020

Events Manager

Caribbean Sundays
06.2019 - 12.2019

Bartender

Mooseheads Bar & Nightclub
01.2019 - 12.2019

Retail Sales Assistant

Platypus Shoes
10.2018 - 01.2019

Trainee Cert 3 in Hospitality

Springboard Hospitality Vision Australia
01.2018 - 03.2018

Events Manager

Legacy X Nightclub
08.2017 - 01.2020

Crew Member

McDonald's
01.2017 - 01.2018

School Based Traineeship

City Beach
08.2013 - 02.2014

Certificate III - Real Estate

Certificate O Registration

Certificate III - Support Work

H&H Training Institute

Diploma - Management

Careers Australia

HSC -

Hills Sports High School

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Aroma Makuei