Aroonwichya Siraborriboonporn
Melbourne,VIC
Summary
Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Houseman at SHERATON Melbourne Hotel
AHS Hospitality
03.2023 - Current
- Worked as Houseman at Sheraton Melbourne Hotel
- Stock all linen for housekeepers for every floor in the hotel
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
- Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.
- Collected dirty linen and prepared to deliver to the laundry company every single day
- Handled requests for extra linens, toiletries and other supplies.
- Provide customer service upon Guest request
- Provide assistance workflow for housekeepers
Baggage Handler
STAR AVIATION SERVICES
10.2022 - 05.2023
- Baggage loading and unloading
- Dangerous goods handling
- Baggage and freight consolidation
- Loaded passengers' property onto appropriate aircraft by collecting, sorting and checking baggage tags against flight lists.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Observed safety and privacy procedures in handling passengers' property.
- Maintained clean, orderly work environment free of hazards.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Online Marketing Supervisor
Beebox Technology (Thailand) Co., Ltd
02.2020 - 09.2022
- Planning of Marketing Activities Online and Offline
- Planning of CSR Activities
- Create social's advertisements
- Be in charge of Beebox's social media channel
- Sale and Present an Advertising space for others company
- Designed and implemented marketing and branding collateral.
- Organized promotional items for customers and events.
- Wrote engaging copy for email, direct mail, print and online campaigns.
Marketing Executive
Aviation Thailand Co., Ltd
01.2017 - 02.2020
- Co-planning of Marketing Strategy
- Be in charge of the company's social media channel
- Coordinate inside and outside company
- Create social advertisements
- Design advertisement for the airline
- Design print out such Vinil signs and Roll up for the company's exhibition
- Planned and executed events and marketing programs to increase qualified leads.
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Engaged, informed and supported staff on media and marketing outcomes.
- Launched marketing activities for new product lines and market penetration.
Senior staff
New Zealand Visa Application Center Thailand
04.2013 - 12.2016
- Coordinate between client and Immigration New Zealand Officer
- Supervised about the applicant documents
- Provide details of visa's requirements
- Reviewed documents and accounts for discrepancies and resolved variances.
- Updated general ledger with latest entries.
Customer Service
Federal Express Thailand Co., Ltd
07.2012 - 03.2013
- Served the information to customer and take care of shipment inbound-outbound
- Handled calls promptly and with courteous professionalism.
- Maintained working knowledge of products, accounts, representatives, tools and systems.
- Processed orders, service requests and applied information to customers.
- Completed call documentation while speaking with customers.
Education
Diploma of Business
Greenwich Management College
Melbourne, VIC10.2023
MBA - Business Administration
King Mongkut's Institute of Technology Ladkrabang
01.2016
BBA - Business English
Rajamangala University of Technology Krungthep Bangkok Technical Campus
01.2012
Skills
- Good people skills with both customers and co-workers
- Capable of working independently or with team toward a common goal
- Punctuality
- Deferential
- Able to solving unexpected problems
- Able to set priorities
- Good relationship with other people easily
- Digital Marketing
- Standard Microsoft Office
- Social Media Management
- Adobe Photoshop
- Microsoft Office (10 years)
- Attention to Detail
- Problem Resolution
- Teamwork and Collaboration
Certification
- Security, Safety and Service Induction, APAC Learning Online, 10/01/22, Present
- Social and Digital Media in the Workplace, Star Aviation, 05/01/23, Present
- Work Health and Safety Awareness, Star Aviation, 05/01/23, Present
- Workplace Bullying and Occupational Violence, Star Aviation, 05/01/23, Present
- Conflict Resolution for Employees, Star Aviation, 05/01/23, Present
- Airport Services Safety Essentials for Airport & Ground Crew, Jetstar Airways, 10/01/22, Present
- DAMP Awareness for our People, Jetstar Airways, 10/01/22, Present
- Dangerous Goods Awareness - For Ramp and Warehouse staff, Jetstar Airways, 10/01/22, Present
- Human Factors for Airport Services Mini-Module 3: Fatigue Risk Management, Jetstar Airways, 10/01/22, Present
- Human Factors for Airport Services Mini-Module 2: Human Error, Jetstar Airways, 10/01/22, Present
- Our Standards at Qantas for Contingent Worker JQ, Jetstar Airways, 10/01/22, Present
- Privacy Awareness, Jetstar Airways, 10/01/22, Present
- Environmental Risk Awareness, Jetstar Airways, 10/01/22, Present
- Human Factors for Airport Services Mini-Module 1: Human Performance & Limitations, Jetstar Airways, 10/01/22, Present
- Safety Awareness, Jetstar Airways, 10/01/22, Present
- Security Awareness Training, Jetstar Airways, 10/01/22, Present
- Module C: Plant Room, APAC Learning Online, 10/01/22, Present
- Safety at APAC, APAC Learning Online, 10/01/22, Present
- RSA, 07/01/23, Present
Additional Information
- TRAINING and AWARD
- Training "Customer Service Excellence"
- To be Board of Public relation director of Student club of Business Administration in 2009
- Elected to be vice-president of Student club of Business Administration in 2010
- Elected to be sports vice-president of student union in 2011
- Got a scholarship for outstanding students from RMUTK alumni
Languages
English
Thai
Timeline
Houseman at SHERATON Melbourne Hotel
AHS Hospitality
03.2023 - Current
Baggage Handler
STAR AVIATION SERVICES
10.2022 - 05.2023
Online Marketing Supervisor
Beebox Technology (Thailand) Co., Ltd
02.2020 - 09.2022
Marketing Executive
Aviation Thailand Co., Ltd
01.2017 - 02.2020
Senior staff
New Zealand Visa Application Center Thailand
04.2013 - 12.2016
Customer Service
Federal Express Thailand Co., Ltd
07.2012 - 03.2013
Diploma of Business
Greenwich Management College
MBA - Business Administration
King Mongkut's Institute of Technology Ladkrabang
BBA - Business English
Rajamangala University of Technology Krungthep Bangkok Technical Campus
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