Timeline
Work History
Overview
Education
Skills
Work Preference
Work Availability
Software
Languages
Playing Music
Generic
A. Falmaro Simanjuntak

A. Falmaro Simanjuntak

Noble Park,VIC

Timeline

Production Worker

AI Foods
01.2025 - 01.2025

Production Worker

B&E Foods
12.2024 - 01.2025

Fruit Packer

A&G Lamattina & Sons Pty Ltd
08.2024 - 01.2025

Delivery Courier

Amazon
08.2024 - 09.2024

Meat Cutter

JJJ Bros Pty Ltd
08.2024 - 08.2024

Warehouse Worker

G.F.I
08.2024 - 12.2024

Courier Dispatcher

Courier Express
07.2024 - 09.2024

Music Teacher

John Paul's School
03.2023 - 08.2024

Commissioner

Signatours
01.2023 - 01.2024

B2B Manager

Grab Indonesia
01.2022 - 01.2023

Master of Arts - Music Composition

The Jakarta Art Institute
02.2021 - 05.2023

Director of Operations

PROMEC
01.2021 - 11.2023

Customer Experience Manager

Grab Indonesia
01.2021 - 01.2022

Quality Control Officer

Grab Indonesia
07.2019 - 12.2019

Bachelor of Arts - Music Pedagogy

State University of Jakarta
09.2014 - 09.2019

Work History

Production Worker

AI Foods
01.2025 - 01.2025
  • Played key role in achieving production targets, consistently meeting daily quotas.
  • Reviewed production schedules and streamlined processes.
  • Maintained organized work area by cleaning and removing hazards.
  • Made sure that products were produced on time and are of good quality.
  • Collaborated with other departments to optimize production workflows.
  • Maintained clean and safe work environment, adhering to health and safety protocols.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.

Production Worker

B&E Foods
12.2024 - 01.2025
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.

Fruit Packer

A&G Lamattina & Sons Pty Ltd
08.2024 - 01.2025
  • Ensured customer satisfaction by carefully inspecting all packed fruits for quality control purposes.
  • Enhanced packing efficiency by streamlining fruit selection and sorting processes.
  • Improved teamwork and collaboration among packers through clear communication and coordination of tasks.
  • Supported efficient shipping operations by preparing fruit packages according to specified weight and size requirements.
  • Checked food goods for quality to remove unwanted items and pack fresh goods.
  • Wrapped and packed perishable food in boxes based on quality and quantity.
  • Demonstrated adaptability by quickly learning new packing techniques as required per seasonal changes or market demands.
  • Increased productivity with the consistent use of high-quality packing materials and equipment.
  • Monitored packaging machinery to make needed adjustments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Lifted, moved and organized large boxes of food to transport to and from storage.

Delivery Courier

Amazon
08.2024 - 09.2024
  • Followed company policies and procedures during shift.
  • Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
  • Utilized GPS navigation systems to navigate faster routes.
  • Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
  • Followed safety procedures and regulations to protect packages and vehicles.

Meat Cutter

JJJ Bros Pty Ltd
08.2024 - 08.2024
  • Cut meats to customer specifications and answered questions about specialty products.
  • Followed all food safety regulations to maintain a safe work environment for both employees and customers.
  • Maintained a clean and organized workspace for maximum productivity and safety.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Continuously sharpened knives and maintained equipment for optimal cutting performance.

Courier Dispatcher

Courier Express
07.2024 - 09.2024
  • Oversaw maintenance scheduling for fleet vehicles to minimize downtime due to mechanical issues.
  • Monitored driver performance, providing constructive feedback to improve overall productivity.
  • Ensured compliance with local transportation regulations by monitoring driver documentation and vehicle maintenance records.
  • Conducted regular audits of dispatch processes to identify areas for improvement or enhancement opportunities.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Scheduled and organized delivery routes.
  • Scheduled deliveries and pickups according to customer needs.
  • Answered phone calls and responded to customer emails.
  • Communicated with warehouse staff to facilitate proper loading and unloading of orders.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.

Music Teacher

John Paul's School
03.2023 - 08.2024
  • Organized successful concerts and recitals, showcasing students'' talents and hard work.
  • Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions, and chords.
  • Incorporated creative activities into lessons to engage students and spark interest in music.
  • Enhanced students'' understanding of music theory through engaging activities and exercises.
  • Gathered display materials and distributed programs for shows and performances.
  • Assessed student learning to evaluate student learning and progress through tests, performances and portfolios.
  • Collaborated with community arts organizations to bring real-world experiences into classrooms and provide students with opportunities for learning and growth.
  • Attended department meetings and collaborated with other fine arts teachers.
  • Managed classroom behavior to establish and maintain clear classroom behavior and discipline expectations.
  • Attended concerts and performances to support students and arts community.
  • Incorporated student interests and experiences to make learning relevant and meaningful.
  • Scheduled shows and performances in accordance with school calendar.
  • Adapted instruction to meet individual student needs to differentiate instruction to meet students' diverse learning needs and abilities.
  • Held afterschool meetings and rehearsals in preparation for shows.
  • Planned and delivered lessons to teach classes in arts to engage and educate students.
  • Created supportive and inclusive learning environments to foster positive classrooms that support student growth and learning.
  • Communicated with parents to maintain regular communication about student progress and any concerns.
  • Provided feedback and grades to provide regular feedback on student progress and assigned grades based on performance.
  • Evaluated and graded students' class work, performances, projects, assignments and papers.
  • Fostered love for art and learning to inspire students to pursue passions and interests.
  • Used technology in classrooms to integrate technology and multimedia tools into art lessons and enhance student learning.
  • Supervised students during rehearsals to provide direction to students during practice sessions.
  • Conducted one-on-one sessions to address individual student needs, significantly improving their musical proficiency.
  • Collaborated with colleagues to integrate music into cross-curricular activities, enriching overall educational experience.
  • Improved student performance in local and state music competitions by providing tailored coaching sessions.
  • Cultivated love for music in children of all ages with diverse, interactive lessons.
  • Adapted teaching methods to suit virtual learning environments, ensuring continuity of music education during remote learning periods.
  • Streamlined lesson planning and resource allocation by utilizing music education software, increasing instructional time.
  • Fostered positive and inclusive classroom environment, enabling students to confidently express their musical talents.

Warehouse Worker

G.F.I
08.2024 - 12.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Optimized storage space, rearranging items to better utilize available square footage.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Reduced waste, implementing recycling procedures for packaging materials.

Commissioner

Signatours
01.2023 - 01.2024
  • Enhanced organizational efficiency by streamlining processes and implementing innovative strategies.
  • Mentored junior staff members to enhance their professional development and promote career growth opportunities within the organization.
  • Facilitated cross-functional team collaborations for increased innovation in problem-solving efforts.
  • Developed and executed strategic plans to guide the organization towards its long-term goals.

Director of Operations

PROMEC
01.2021 - 11.2023
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Reported issues to higher management with great detail.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Reduced environmental impact by leading sustainability initiatives, including waste reduction programs and adoption of green technologies.
  • Enhanced customer experience by implementing client feedback loop that directly informed operational improvements and product adjustments.

B2B Manager

Grab Indonesia
01.2022 - 01.2023
  • Reached out to clients with promotional information and latest product releases.
  • Identified key product drivers for presentations to enhance sales.
  • Implemented innovative sales techniques, keeping pace with the evolving industry landscape.
  • Devised competitive pricing strategies while maintaining profitability targets across all business channels.
  • Negotiated favorable contracts for both parties, securing long-term business agreements with clients.
  • Mentored junior team members in best practices for B2B management, boosting overall productivity levels within the department.
  • Streamlined internal processes, improving efficiency and reducing operational costs.
  • Assessed competitors'' offerings regularly to maintain a competitive edge in the ever-changing market landscape.
  • Identified potential areas of improvement within current operations, proposing viable solutions that led to increased efficiency levels across multiple departments.
  • Managed successful client relationships through consistent communication and prompt issue resolution.
  • Maximized revenue growth with strategic partnerships and collaborations within the industry.
  • Coached, mentored and built high-performance sales team.
  • Directed impactful marketing campaigns that generated significant leads for conversion into new business accounts.
  • Developed comprehensive sales plans to achieve consistent year-over-year growth in the B2B market segment.
  • Called and followed up with clients until final sales closed.
  • Optimized sales processes, utilizing data-driven insights to drive decision-making and improve performance metrics consistently over time.
  • Contributed significantly towards achieving company-wide objectives by consistently meeting and exceeding individual sales targets.
  • Enhanced overall customer satisfaction by providing personalized solutions to clients'' needs.
  • Conducted thorough market research to identify emerging trends and opportunities for expansion in the B2B space.
  • Delivered exceptional client presentations, showcasing product offerings and highlighting unique selling points effectively.
  • Led a high-performing team, fostering a positive work environment and promoting professional development.
  • Established strong business relationships with key stakeholders, expanding market reach and influence.
  • Increased B2B sales by developing and implementing targeted marketing strategies.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Assisted with hiring process and training of new employees.
  • Recorded sales progress in Salesforce database.
  • Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
  • Coordinated team schedules to keep shifts properly staffed during busy periods.
  • Anticipated financial impact from operational issues and worked with leadership to develop solutions.
  • Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
  • Executed business plans to further strengthen and maximize territory sales and profits.
  • Oversaw and improved deliveries through proactive coordination of daily operations.
  • Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Managed accounts to retain existing relationships and grow share of business.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Implemented systems and procedures to increase sales.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Organized promotional events and interacted with community to increase sales volume.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Managed revenue models, process flows, operations support, and customer engagement strategies.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Facilitated business by implementing practical networking techniques.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.

Customer Experience Manager

Grab Indonesia
01.2021 - 01.2022
  • Managed escalated customer issues promptly, ensuring timely resolutions and maintaining positive relationships.
  • Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
  • Conducted regular performance reviews with team members, fostering professional growth and development.
  • Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Analyzed customer journey maps to pinpoint friction points and implemented strategies to smooth customer experience.
  • Analyzed customer feedback data to identify trends and areas for improvement.
  • Collaborated with finance department on invoicing accuracy for applicable products, services, software, and logistics.
  • Collaborated with product development team to incorporate customer feedback into future product iterations.
  • Optimized email campaigns to increase open and click-through rates.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.

Quality Control Officer

Grab Indonesia
07.2019 - 12.2019
  • Kept equipment operating and in good condition by performing quality checks and calling in for repairs when needed.
  • Collaborated with production teams to identify areas for improvement and implement corrective actions for better product outcomes.
  • Played an integral part in new product development projects by providing valuable input on quality considerations and potential obstacles.
  • Coached and mentored junior employees.
  • Conducted data review and followed standard practices to find solutions.
  • Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
  • Developed and implemented procedures to meet product quality standards.
  • Performed tests and inspections to conform to established standards.

Overview

6
6
years of professional experience
7
7
years of post-secondary education

Education

Bachelor of Arts - Music Pedagogy

State University of Jakarta
Indonesia
09.2014 - 09.2019

Master of Arts - Music Composition

The Jakarta Art Institute
Indonesia
02.2021 - 05.2023

Skills

Attention to detail

Workplace cleanliness

Pallet jacks

Equipment assembly

Inventory and stocking

Product inspection

Safe machine operation

Work order review

Customer focus

Teamwork and coordination

Computer skills

Warehouse operations

Good communication

Heavy lifting

Tolerances measurement

Identifying flaws

Weights and measurements

Documentation

Machinery operation

Production operations

Quality inspections and reporting

Shipping coordination

Line work

Complex Problem-solving

Product packaging

Teamwork and communication

Flexible schedule

Quality assurance standards

Strong work ethic

Following instructions

Deadline compliance

Team collaboration

Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

RemoteHybridOn-Site

Important To Me

Career advancementFlexible work hours

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Software

Typing

Spreadsheets

Multi-media

Operating System

Web Browser

E-mail Organization

Social Media

Languages

English
Bilingual or Proficient (C2)
Indonesian
Bilingual or Proficient (C2)

Playing Music

As an orchestra player, I have a plethora experiences with music, I have also contributed a lot to the school I am working at, where I brought their orchestra to life. Additionally, I am skilled at video editing, music production, composing, arraging and conducting. I have also became a speaker for music education seminars. I have been passionate about music and any arts. I am expert at photography, videography, music editting, performing, and teaching. I have been working as a music teacher for a year in an International School and as a performer for 11 years and I really love doing things with care and joy.

Similar Profiles

CREATE PROFILE
A. Falmaro Simanjuntak