Arpan Khadka
Melbourne,VIC
Summary
Dedicated professional with a track record of enhancing cleanliness and customer satisfaction at Sparkle Cleaning Team. Leveraged problem-solving and communication skills to develop strong client relationships and improve service standards. Skilled in multitasking and proficient in maintaining pristine environments, consistently receiving positive feedback for professionalism and attention to detail.
Overview
1
1
Certification
Work History
Cleaner
Sparkle Cleaning Team
Melbourne , VIC
- Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
- Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
- Enhanced the appearance of homes by performing deep-cleaning tasks, such as shampooing carpets and washing windows.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Reduced allergens in homes through meticulous dusting, vacuuming, and sanitizing surfaces.
Retail Team Member
Coles Express
Templestowe, VIC
- Finished shop cleaning, servicing, and storing after each shift.
- Answered customer inquiries regarding product features, pricing, and availability.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Organized store by returning merchandise to proper areas and restocked displays.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Metro Customer Service Representative
DNA
Melbourne , VIC
- Greeting and welcoming passengers
- Providing information and directions and Assisting with ticketing and payments
- Resolving complaints and issues
- Providing assistance to passengers with disabilities
Education
Bachelor of Information Technology - Networking
Melbourne Polytechnic
Melbourne, VICSkills
- Hardworking
- Proficient in cleaning the workspace
- Problem Solving
- Teamwork
- Good communication
- Cleanliness
- Multitasking
Languages
English
Full Professional
Nepali
Native/ Bilingual
Hindi
Professional
Certification
- White Card
- Basic Computer Course
- Police Check
Timeline
- White Card
- Basic Computer Course
- Police Check
Cleaner
Sparkle Cleaning Team
Retail Team Member
Coles Express
Metro Customer Service Representative
DNA
Bachelor of Information Technology - Networking
Melbourne Polytechnic
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