Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Generic

Arpit jambusaria

System Administrator
Clayton South

Summary

Dynamic System Administrator with a proven track record at Cookers Bulk OIL, enhancing system reliability through proactive monitoring and effective communication. Skilled in network troubleshooting and emotional intelligence, I successfully reduced downtime and improved user satisfaction by implementing strategic solutions and maintaining optimal system performance.

Overview

3
3
years of professional experience
1
1
Language

Work History

System Administrator

Cookers Bulk OIL
10.2024 - Current
  • Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
  • Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.

IT Support Officer

Efiniti Telecommunications
08.2023 - 09.2024
  • Managed IT asset inventory efficiently, ensuring accurate tracking and timely replacement or upgrades as needed.
  • Provided input during technology refresh cycles to ensure alignment between business needs and IT capabilities going forward.
  • Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and [Type].
  • Reduced support tickets through proactive maintenance of hardware, software, and systems.

IT Support Engineer

Galderma Pharmaceuticals
06.2022 - 08.2023
  • Installed, configured, tested and maintained operating systems, application software, and system management tools.
  • Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
  • Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
  • Increased user satisfaction through effective communication and timely resolution of support tickets.

Education

Bachelor in IT -

Universal College of Engineering
04.2001 -

Skills

System monitoring

Software

Microsoft 365, Microsoft Azure, Intune

Interests

  • Gym Workouts
  • Video Gaming
  • Playing Sports
  • Music

Timeline

System Administrator

Cookers Bulk OIL
10.2024 - Current

IT Support Officer

Efiniti Telecommunications
08.2023 - 09.2024

IT Support Engineer

Galderma Pharmaceuticals
06.2022 - 08.2023

Bachelor in IT -

Universal College of Engineering
04.2001 -

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Arpit jambusariaSystem Administrator