Arpit Mehta

• Company Overview: (IT Placement and Consultancy Services)
• Co-founded a Placement and software consultancy services startup.
• Directed procurement, testing and development activities for IT consulting projects at Ayaansh Inc., ensuring alignment with organizational goals.
• Cultivated and sustained strong relationships with clients, shareholders, and key stakeholders to drive collaboration and business growth.
• Monitored organizational performance against strategic objectives, identifying areas for improvement and implementing corrective measures.
• Executed strategies to streamline project delivery, optimize resource allocation, and improve operational efficiency.
• Led and managed high-performing remote teams, consistently delivering quality outcomes and maintaining high client satisfaction levels.

Achievements

• · Successfully secured and delivered 3 development projects and testing contracts, contributing to business growth and client acquisition.
• · Led end-to-end delivery of all three projects, managing teams of QA Engineers to ensure high-quality outcomes and timely execution.

• Company Overview: Client: PennyMac Financial Services Inc.
• Served as a QA Lead and Release Manager for one of the leading mortgage lenders in the US.
• Performed End-to-End testing of the mortgage application used by all company employees.
• Fostered cross-functional collaboration through regular alignment meetings, minimising miscommunication, and ensuring quality on release goals.
• Managed and facilitated change request approvals efficiently, ensuring timely and organized implementation of updates.
• Orchestrated and maintained a detailed release calendar, coordinating ceremonies and keeping all stakeholders informed and aligned on timelines.
• Supported the full release cycle from non-production to production environments, ensuring smooth deployments and aligning on timelines.
• Collaborated with cross-functional teams to document release impacts thoroughly, improving transparency and post-release assessments.
• Developed a structured release plan with defined quality criteria, driving measurable improvements in process efficiency and release consistency.
• Communicated proactively with team members and stakeholders on release plans and changes, fostering a culture of transparency and shared ownership.

Achievements:

• I successfully took on release and change management responsibilities while also leading my QA team for the first time, after being asked to assist by my manager.

• Served as a hands-on QA Manager for the leading Reverse Mortgage company in the US.
• Built the QA team from ground up, scaling from 1 to 10 members to meet growing project demands.
• Took full ownership of delivering a high-quality, in-house Reverse Mortgage application, ensuring functionality and compliance across departments.
• Implemented automated regression and smoke testing using Selenium, accelerating test cycles and increasing reliability.
• Coached organizations at-scale on how to blend automated and manual testing to efficiently cover the system’s functionality.
• Introduced API testing using POSTMAN, resulting in significant improvement in process efficiency.

Achievements

• · 80% of the Regression and smoke tests were automated, resulting in significant cost reduction saving time and enhancing software quality and efficiency.
• · Recognised as a key contributor in delivering a high-quality reverse mortgage software application adopted company wide.

• Company Overview: Client: Capital Group of Companies (CGC)
• Served as QA Lead for a cross-functional QA team (onshore and offshore), overseeing end-to-end quality assurance for an Equity Trading Application used by traders serving high-net-worth clients (assets >$5M). Ensured high performance, accuracy, and strict compliance with financial regulations.
• Facilitated QA in Scrum, ensuring effective communication and collaboration.
• Mentored junior team members, fostering growth and enhancing team performance.
• Reduced defect leakage by effectively conducting regression testing after each release cycle.

• Served as a QA consultant for the online advertising firm CityGridMedia.

• Served as a QA specialist for software testing of heart monitoring device, ensuring functional accuracy, data reliability, and adherence to medical device standards and FDA regulatory compliance.