Arpita Pillai
Sutherland,NSW
Summary
I am a customer orientated team member eager to take on demanding workloads to achieve company goals at a high quality. I am highly experienced in problem solving and in the utilization of my organizations skills to work as a team player and complete designated tasks and more to a high standard. I am enthusiastic and eager to learn with an aptitude for applying new knowledge with skill and efficiency.
Overview
3
3
years of professional experience
Work History
Crew Member
Guzman Y Gomez
11.2021 - Current
- Worked front counter, drive-thru and delivery areas.
- Worked collaboratively with teammates and accepted coaching from management team to complete orders to a high standard.
- Managed customer orders and complaints, prepared meals, and collected payments under time pressure.
- Managed bookkeeping and replenishment of stock
- Supported daily administrative activity including but not limited to food waste, food safety and balancing of cash registers
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
Server, Assistant Cook
Mix Pizza Bar, Kirrawee
08.2020 - 10.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked in the preparation and handling of raw and cooked food items
Education
Bachelor of Nutrition And Dietetics -
University of Wollongong
Sydney, NSW09.2025
High School Diploma -
Menai High School
Menai, NSW09.2022
Skills
- Hospitality Service Expertise
- Salesmanship
- Teamwork and Collaboration
- Complex Problem-Solving
- Handling high pressure situations
- Telephone Etiquette
Timeline
Crew Member
Guzman Y Gomez
11.2021 - Current
Server, Assistant Cook
Mix Pizza Bar, Kirrawee
08.2020 - 10.2021
Bachelor of Nutrition And Dietetics -
University of Wollongong
High School Diploma -
Menai High School
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