Open To Work
Arpita Goon Rumpa
19 Nickson St. Bundoora, Melbourne,VIC
Summary
Dedicated and hardworking professional with strong experience in customer service, inventory management, front desk operations and classroom managements. Seeking a role where I can utilize my communication skills, teamwork, adaptability, and service-oriented mindset to support efficient operations and deliver excellent customer experiences.
Overview
5
5
years of professional experience
Work History
Teacher
Bangladesh Elementary School
01.2023 - 10.2025
- Developed and implemented engaging lesson plans aligned with curriculum standards.
- Assessed student progress through regular evaluations and provided constructive feedback.
- Fostered a positive classroom environment that encouraged student participation and collaboration.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained attendance and academic records.
- Organized school events and extracurricular activities.
Counter Sales Executive
Agora Super Shop
02.2022 - 09.2022
- Developed and maintained strong client relationships.
- Improved product offerings by gathering customer feedback.
- Handling customer inquiries and providing speedy solutions.
- Coordinating with stock and inventory teams for product availability
Front Desk Assistant
Miniso Bangladesh
01.2021 - 08.2021
- Managed front desk operations, ensuring smooth check-in and check-out processes.
- Assisted customers with inquiries, providing information on products and services.
- Handled billing, cash register operations, and POS transactions.
- Maintained a professional and welcoming front desk area, setting a positive first impression for customers.
- Collaborated with team members to enhance customer experience and service quality.
Stock Keeper
Shwapno Bangladesh
05.2020 - 12.2020
- Managed inventory levels, ensuring accurate stock availability and timely replenishment of products.
- Organized stock placement to optimize warehouse space and improve accessibility for team members.
- Conducted regular audits to maintain inventory accuracy and identify discrepancies in stock records.
- Receiving goods from suppliers and checking quantities.
- Organizing and storing items in the stockroom and keeping inventory records updated.
Education
Master of Social Science - International Relations
University of Dhaka
Dhaka, Bangladesh01-2021
Skills
- Client relationship management
- Customer service
- Classroom management and lesson planning
- Cash management and billing accuracy
- Stock auditing
- Front desk operations
- Inventory management
- Communication skills
- Team collaboration
- FIFO (First In, First Out) Management
- Professional behaviour
- Store cleanliness and maintenance
Languages
English
Full Professional
Hindi
Full Professional
Bengali
Native or Bilingual
French
Limited Working
Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteOn-SiteTimeline
Teacher
Bangladesh Elementary School
01.2023 - 10.2025
Counter Sales Executive
Agora Super Shop
02.2022 - 09.2022
Front Desk Assistant
Miniso Bangladesh
01.2021 - 08.2021
Stock Keeper
Shwapno Bangladesh
05.2020 - 12.2020
Master of Social Science - International Relations
University of Dhaka