Summary
Work History
Skills
Languages
Timeline
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Utaiwan Intapan

Utaiwan Intapan

3803/343Pitt ST SYD,NSW

Summary

Experienced restaurant manager within 7 years of experience in the hospitality industry. Proven success in driving customers satisfaction and increasing profits

Work History

Restaurant Manager

Absolute Thai
05.2024 - Current
  • Performed daily inspections of the facility to ensure cleanliness standards were met.
  • Maintained a high level of customer service by
    addressing patron complaints
  • promptly and professionally.
  • Cultivated positive
    relationships with customers
  • through excellent hospitality services.
  • Consult, discuss, plan a menu with chefs;
  • Manage and arrange purchase of supplies and stock levels;
  • Plan and organize special functions such as birthday
    events,
  • Take reservations, greet guests, contact customers to remind them of bookings;
  • Schedule and direct staff in their work assignments;

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Back up cook

Soul Origin
12.2022 - 04.2023
  • Controlled portion sizes when plating meals in order to minimize waste costs.
  • Monitored food temperatures with thermometers to ensure optimal safety during storage and service.
  • Maintained high standards of food safety and sanitation while preparing, cooking, and serving meals.
  • Cooked food according to recipes set by establishment.
  • Leveraged knife skills to cut or portion meats and vegetables.
  • Stored and rotated food products properly, maintaining freshness.
  • Performed daily tasks such as stocking ingredients, cleaning the kitchen, prepping food items, and Organizing supplies

Restaurant Manager

Yokyor Thai
09.2019 - 09.2022
  • Monitor food and beverage supplies to ensure proper inventory levels
  • Scheduled staff shifts
  • Consult ,discuss ,plan a menu with chefs
  • Maintain a clean and organised work environment at all times
  • Developed and implemented promotional activities to drive business growth
  • Manage back of the house and front of the house in a high pressure environment
  • Developed comprehensive training materials and programs to ensure customer service excellence

Food and Beverage Supervisor

Yokyor Thai
01.2018 - 08.2019
  • Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
  • Resolved customer complaints and issues in professional
  • Maintained a clean and organised work environment at all time
  • Ordering food and drinks with suppliers

Skills

  • Coffee Machine Demonstrations
  • Consultative Sales Approach
  • Credit Card Transaction Processing
  • Hospitality and Professionalism

Languages

English
Professional Working

Timeline

Restaurant Manager

Absolute Thai
05.2024 - Current

Back up cook

Soul Origin
12.2022 - 04.2023

Restaurant Manager

Yokyor Thai
09.2019 - 09.2022

Food and Beverage Supervisor

Yokyor Thai
01.2018 - 08.2019
Utaiwan Intapan