Summary
Overview
Work History
Skills
Timeline
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Arshan Maghsoodloo

Wahroonga,NSW

Summary

Experienced hospitality professional with a demonstrated history of delivering exceptional guest experiences across various roles, including Food and Beverage Attendant, Bartender, and Store Manager. Skilled in crafting high-quality cocktails, providing knowledgeable service, and ensuring guest satisfaction in both English and Persian-speaking environments. Proficient in menu navigation and allergen information, with a commitment to maintaining a safe and enjoyable dining experience for all patrons. Ready to leverage expertise in beverage service and familiarity with Persian cuisine to excel as a Front House Host and Beverage Attendant, contributing to a positive atmosphere and exceeding customer expectations.

Overview

5
5
years of professional experience

Work History

Food and Beverage Attendant

Hilton Hotel
05.2023 - 09.2023
  • Delighting guests with extraordinary service of food, beverages & engaging through conversation
  • Setting up function rooms according to event type, number of guests and clients requirements. MRS. Australia International, Private Events, Weddings, Conferences, Company parties/celebrations
  • Managed inventory levels effectively, reducing waste and maintaining optimal stock levels for efficient operations.
  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Provided accurate allergen information to guests, ensuring their safety and well-being while dining.
  • Contributed to team success by cross-training in multiple roles (Front & Back of house), Bartending, Barista, Buffet, Fine-Dinning, Encore Setups, and other preparations.

Bartender

Orchard Hotel
02.2023 - 05.2023
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.

Store Operator

Paradise Persian Supermarket
03.2022 - 02.2023
  • Increased customer satisfaction through exceptional service and knowledgeable product recommendations.
  • Developed and maintained strong relationships with vendors for timely delivery of products and favourable pricing. Keeping track of stock to ensure all products are available at all times.
  • Maintained a clean, organised, and visually appealing store environment, enhancing overall shopping experience.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Butchery Assistant: Provided exceptional customer service by assisting customers with meat selection, offering recommendations, and fulfilling special requests. Expertly performed various meat cuts, ensuring quality and precision in accordance with customer preferences and industry standards.

Store Manager

Domino's Pizza
08.2018 - 03.2022
  • Conducted interviews, evaluated candidates, and made hiring decisions to build a skilled and motivated team.
  • Provided comprehensive training to team members on customer service protocols, safety procedures, and performance expectations to ensure a high standard of service delivery.
  • Oversaw store operations, analyzed performance metrics, and developed strategies to achieve sales targets and drive business growth. Conducted weekly planning sessions to align team efforts with business objectives.
  • Effectively communicated operational plans, goals, and expectations to managers and staff members, fostering transparency and alignment across the team.
  • Managed staff rosters based on sales forecasts, workload demands, and employee availability to optimize staffing levels and ensure efficient operations.
  • Implemented marketing initiatives and promotional campaigns to drive sales growth, increase brand awareness, and attract new customers to the store.
  • Conducted equipment checks and organized repairs to maintain a clean and efficient store.

Skills

People friendly & Charismatic

Time Management

Attention to Detail, Quality Assurance

Teamwork & leadership

Dedicated Worker

Fast Learner

Flexible Schedule

Timeline

Food and Beverage Attendant

Hilton Hotel
05.2023 - 09.2023

Bartender

Orchard Hotel
02.2023 - 05.2023

Store Operator

Paradise Persian Supermarket
03.2022 - 02.2023

Store Manager

Domino's Pizza
08.2018 - 03.2022

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Arshan Maghsoodloo