Arshdeep Kaur
Mount Duneed,VIC
Summary
Dynamic culinary professional with a proven track record at At the Heads, excelling in food safety and quality control. Adept at enhancing customer experiences through exceptional communication and presentation skills. Recognized for efficiently managing inventory and ensuring compliance with safety standards, driving team success and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Chef De Partie
At the Heads
Barwon Heads, Vic
10.2023 - Current
- Inspect supplies, equipment, or work areas to ensure conformance to established standards.
- Monitoring safety standards.
- Inventory management.
- Able to estimate the daily production needs and check the food product to ensure that standards are met.
Gaming Attendant (Supervisor)
Grovedale Hotel
Grovedale, Vic
11.2020 - 07.2024
- Providing customer service.
- Managing cash.
- Be able to learn new skills and engage with new knowledge in a short time.
- Work hard to achieve the target.
- Always ready to learn new skills.
- Addressed guest questions and concerns, regarding gameplay and payouts to provide change service to playing guests.
- Informed supervisor on duty of concerns, broken machines, out-of-order games and problems.
- Verified customer age to ensure compliance with legal requirements for certain games.
- Handled customer requests and complaints quickly to improve overall service.
Front of House Team Member
Espresso Stroy's
Belmont, VIC
04.2021 - 07.2021
- Handling the POS system and cash.
- Making coffee.
- Successfully communicated with all team members to navigate job duties, and complete daily tasks.
- Managed cash and credit card transactions with efficiency at the drive-thru, slashing wait times.
- Articulate communicator with an appreciation for different communication styles required when working with team members or customers.
- Be able to do more than one thing at a time, balancing the responsibilities of serving customers and monitoring new team member performance.
Sales Assistant
Eco-Star Double Glazing
Dandenong, VIC
08.2019 - 01.2020
- Answered customer inquiries regarding product features, pricing, and availability.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Fostered relationships with customers to expand customer base and retain business.
- Assisted customers in locating products, providing detailed information and recommendations.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of sales and promotions, return policies and security practices.
Education
Diploma of Leadership And Management
Gen Institute
Melbourne, VIC06-2023
Cert.III in Commerical Cookery
Acknowledge Education
Melbourne, VIC04-2022
Cert.IV in Commerical Cookery
Acknowledge Education
Melbourne, VIC04-2022
Diploma of Hospitality Management
Acknowledge Education
Melbourne, VIC10-2021
Cert.IV in Patisserie
Acknowlegde Education
Melbourne, VIC04-2021
Cert.III in Patisserie
Acknowledge Education
Melbourne, VIC03-2021
Skills
- Food safety
- Quality control
- Cooking techniques
- Customer service
- Communication skills
- Equipment maintenance
- Plating and presentation
- Garnishing techniques
- Allergen awareness
Accomplishments
- Awarded as Rising star At The Heads
Timeline
Chef De Partie
At the Heads
10.2023 - Current
Front of House Team Member
Espresso Stroy's
04.2021 - 07.2021
Gaming Attendant (Supervisor)
Grovedale Hotel
11.2020 - 07.2024
Sales Assistant
Eco-Star Double Glazing
08.2019 - 01.2020
Diploma of Leadership And Management
Gen Institute
Cert.III in Commerical Cookery
Acknowledge Education
Cert.IV in Commerical Cookery
Acknowledge Education
Diploma of Hospitality Management
Acknowledge Education
Cert.IV in Patisserie
Acknowlegde Education
Cert.III in Patisserie
Acknowledge Education
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