Arshdeep Kaur
Jamisontown
Summary
Accomplished professional with expertise in tracking performance metrics and boosting team productivity in challenging environments. Demonstrated success in achieving quality results and fulfilling organizational goals. Effective leader with a commitment to team motivation and excellence. Passionate about driving continuous improvement and operational success.
Overview
10
10
years of professional experience
Work History
Woolworths
Online Shopper
03.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Warehouse Associate
Amazon
10.2024 - Current
- Pick and packing orders
- Part of sort team
- Kick out trained
- Water spider trained
- Gift wrap trained
- Team work, fast paced work, working on conveyors, reading screens, finding missing items and a lot more.
Senior Customer Service Supervisor
Gloria Jeans
05.2018 - 12.2024
- Provided guidance and support to customer service representatives in resolving complex customer inquiries.
- Trained new customer service representatives on company policies
- Conducted regular staff meetings to review performance goals and objectives.
- Created reports analyzing customer feedback data, identified areas of improvement, and developed strategies for resolution.
- Cleaned work areas, equipment, utensils and dishes after each shift.
- Weighed and measured ingredients to ensure proper portion sizes.
- Monitored food inventory and placed orders when necessary.
- Followed all health regulations when handling food items.
- Ensured that all food items were stored properly at the correct temperature.
- Communicated effectively with team members to ensure smooth operation of kitchen activities.
- Using Microsoft excel to make rosters.
Online Personal Shopper
Woolworths
11.2019 - 10.2020
- Greeted customers and provided excellent customer service.
- Provided detailed product information to customers.
- Assisted in selecting items according to customer preferences.
- Created personalized shopping experiences for each customer.
- Analyzed consumer feedback data to understand customer needs better.
- Responded promptly to customer inquiries via phone or email.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
Shift Manager
Domino’s
09.2019 - 10.2019
- Supervised daily operations to ensure efficient workflow and adherence to company policies.
- Trained and mentored staff on operational procedures and safety standards.
- Implemented process improvements that enhanced productivity and reduced downtime.
- coordinated team schedules to enhance labor resources during peak hours.
Supervisor in Cafe
Gloria Jeans
04.2016 - 09.2019
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Placed orders with suppliers for delivery of products required for daily operations.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Education
Certificate IV - Workplace Health And Safety
CBD College
Sydney, NSW2026
Certificate III - Aged Care And Disability
Roos Consultant
Parramatta, NSW06.2016
High School Diploma -
Punjab High School
04.2014
Skills
- Service level agreements
- Reporting and documentation
- Customer satisfaction
- Client relationship management
- Stress tolerance
- Sales support
- Workload management
- Complaint resolution
- Staff motivation
- Innovation and creativity
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
English
Native or Bilingual
Urdu
Full Professional
Timeline
Woolworths
Online Shopper
03.2025 - Current
Warehouse Associate
Amazon
10.2024 - Current
Online Personal Shopper
Woolworths
11.2019 - 10.2020
Shift Manager
Domino’s
09.2019 - 10.2019
Senior Customer Service Supervisor
Gloria Jeans
05.2018 - 12.2024
Supervisor in Cafe
Gloria Jeans
04.2016 - 09.2019
Certificate IV - Workplace Health And Safety
CBD College
Certificate III - Aged Care And Disability
Roos Consultant
High School Diploma -
Punjab High School