Arshdeep Singh

Receptionist

Jaswinder Singh

10.2023 - Current

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Responded to inquiries from callers seeking information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Answered central telephone system and directed calls accordingly.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Corresponded with clients through email, telephone, or postal mail.
Managed multiple tasks and met time-sensitive deadlines.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Maintained confidentiality of information regarding clients and company.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Provided clerical support to company employees by copying, faxing, and filing documents.
Restocked supplies and submitted purchase orders to maintain stock levels.
Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Assisted with onboarding new clients and securing paperwork completion.
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Helped office staff prepare reports and presentations for internal or client-related use.
Compiled information from files and research to satisfy information requests.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Scheduled office meetings and client appointments for staff teams.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Collected Type payments, processed transactions and updated relevant records.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Sorted, received, and distributed mail correspondence between departments and personnel.
Handled assignments independently with good judgement and critical thinking skills.
Routed incoming mail and messages to relevant personnel without delay.
Operated multi-line telephone system to answer and direct high volume of calls.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Organized, maintained and updated information in computer databases.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Coordinated travel arrangements for executives, ensuring seamless itineraries that met all requirements.
Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
Managed conference room schedules to ensure efficient use of space for meetings and other events.
Reduced incoming call response time by implementing an effective call routing system.
Helped maintain office security by monitoring visitor access and issuing badges as needed.
Collaborated with management to improve internal processes and procedures for better workflow optimization.
Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
Increased customer retention rates through exceptional communication skills and problem-solving abilities.
Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.

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Receptionist

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Receptionist

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