Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Arshia Dehghani

Arshia Dehghani

Zetland,NSW

Summary

Hospitality / Management & Sales specialist with over 10 years' experience looking for a challenging position that gives me the opportunity to work and gain positive experiences. I am a diligent worker and I always try my best in whatever I do. Always seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Security Supervisor Casual

ACES
10.2020 - Current
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
  • Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.
  • Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
  • Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
  • Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
  • Collaborated with management to develop security policies and procedures.
  • Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
  • Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
  • Responded swiftly to security incidents and effectively resolved security issues.
  • Supervised team of Number security personnel during shift.
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
  • Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
  • Implemented comprehensive security plans to provide highest levels of protection for facilities.
  • Managed security policies and procedures to promote safety and security of personnel and assets.
  • Developed and maintained emergency response plans to promote fast and effective action during crises.
  • Established and maintained close working relationships with local law enforcement officers.

Events Manager

MCA Full-Time
02.2020 - 05.2023
  • Delivered exceptional customer service to attendees, addressing concerns promptly and professionally.
  • Ensured smooth event transition with thorough pre-event walkthroughs and detailed day-of coordination efforts.
  • Coordinated florists, photographers, and musicians for events.
  • Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
  • Created memorable experiences for guests through immersive entertainment options at various events.
  • Led cross-functional teams in the execution of successful events, fostering collaboration and communication among all stakeholders.
  • Generated positive press coverage for clients'' events by cultivating relationships with media outlets and influencers in the industry.
  • Solicited feedback from clients to assess event success and uncover opportunities for improvement.
  • Coordinated seamless transportation logistics, ensuring timely arrivals and departures of guests and VIPs.
  • Worked closely with couples to meet wedding goals, maintain deadlines, and resolve complaints or service issues.
  • Fulfilled contractual obligations for rehearsal and day of event coordination.
  • Developed detailed event reports, documenting all aspects of each event.

Casual Cocktail Bartender

Shirt Bar
07.2019 - 12.2019
  • Serving Cocktails & Beverages, Cleaning Maintenance / Polishing, Table Service / Coffee & Food, Private Functions, Selling Shirts in The Retail Section & Booking Appointments, Handling Cash

Full-Time 2IC Men's Fashion (Suits) Sales Representative

M.J. Bale
11.2018 - 06.2019
  • KPI's Focus, Handling Stock Intake & Transfers, Measurements, Alteration Pinning and Fabric Knowledge, Organising Rosters, Keeping Track of Store Performance, Reflecting and Reporting on the Necessary Adjustments, Leading the Team and Motivating Team Members, Following Daily Procedures for Business Maintenance, Handling Cash Register and Banking, Adjusting to VM Updates

Part-Time Retail Sales Representative

Harvey Norman
09.2017 - 10.2018
  • Meeting KPI's, Answering Phone Calls & Booking Appointments, Negotiating Deals & Offers, Early Meetings Such as Pitch & Sales Trainings, Researching Product Knowledge & Updating Tech Knowledge, Keeping Track of Pricings to Beat Competitors, Organising Stock & Cleaning Maintenance

Casual Cocktail Bartender

Harpoon & Hotel Harry
06.2017 - 08.2018
  • Serving Cocktails & Alcohol, Serving Food & Coffee, Cleaning Maintenance / Polishing, Functions & Table Service, Cash Handling

Full-Time BarBack/Bartender

Qt Hotel Gowings Bar & Grill (Event)
02.2016 - 06.2017
  • Serving Alcohol Coffee & Food, Polishing Glasses & Cleaning Maintenance, Handling & Refilling Stock, Welcoming Guests and Customer Service, Table Service & Functions, Handling Cash Registration

Education

Certificate II - Security Operations

SECTA
Sydney, NSW
04.2020

Skills

  • Excellent communication skills
  • Customer service skills and customer focused
  • Have an intelligence towards problem solving
  • Ability to work unsupervised, individually or in a team
  • Energetic, Self-motivated
  • Strong Selling, Marketing and Negotiating Skills
  • Always have a curious attitude towards learning new skills
  • Team Leadership
  • Staff Management
  • Security personnel training
  • Daily incident reporting
  • Emergency Response
  • Relationship building and management
  • Fluent in Language
  • Asset Protection

Languages

English
Native or Bilingual
Persian
Native or Bilingual

Timeline

Security Supervisor Casual

ACES
10.2020 - Current

Events Manager

MCA Full-Time
02.2020 - 05.2023

Casual Cocktail Bartender

Shirt Bar
07.2019 - 12.2019

Full-Time 2IC Men's Fashion (Suits) Sales Representative

M.J. Bale
11.2018 - 06.2019

Part-Time Retail Sales Representative

Harvey Norman
09.2017 - 10.2018

Casual Cocktail Bartender

Harpoon & Hotel Harry
06.2017 - 08.2018

Full-Time BarBack/Bartender

Qt Hotel Gowings Bar & Grill (Event)
02.2016 - 06.2017

Certificate II - Security Operations

SECTA

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Arshia Dehghani