Arshia Sethi
Melbourne,VIC
Summary
Business professional with comprehensive background in analyzing complex data to drive strategic initiatives. Known for enhancing operational efficiency and supporting decision-making processes through detailed analysis. Highly collaborative team member focused on achieving results and adapting to dynamic business needs. Skilled in gathering and analyzing requirements, writing user stories, and ensuring product quality. Collaborated with cross-functional teams, stakeholders, and clients to define clear requirements, optimize workflows, and enhance operational efficiency. Diverse experience in managing campaigns, partnering with sales and development teams to ensure on-time project delivery and maintaining successful customer relationships. As a highly adaptable person I easily adapt to change to handle situations while assisting in a project. Currently completing my ECBA certification from IIBA. Looking forward to contributing to business growth of the organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Data Analyst
Data Unveil Private Limited
05.2023 - 10.2024
- Conducted thorough business analysis to understand client requirements, identifying business needs, and working with internal teams.
- Developed detailed business requirement documents (BRD) and user stories to guide development teams.
- Created dashboards and reports to track key performance indicators (KPIs), and presented findings to key stakeholders for US pharmaceutical data.
- Utilized tools like Microsoft Excel and SQL to analyze data and generate actionable insights, improving decision-making and strategy.
- Utilized data visualization tools to view dashboards to effectively communicate business insights.
- Led the end-to-end process of project management, from initial requirement gathering to post-implementation support, ensuring on-time delivery and customer satisfaction.
- Generated ad-hoc reports to meet and evaluate ad-hoc business requirements.
- Facilitated regular meetings in a scrum team environment with key stakeholders to ensure requirements were fully understood, reducing miscommunication by 20%.
- Participated in backlog review, sprint planning sessions, following Agile methodology, to deliver project on time .
Sales Analyst
Great Learning
03.2022 - 04.2023
- Cross functional co-ordination with marketing team to analyze each sales channel performance, raised the sales by 6-7%.
- Counseled 400+ prospective clients across India, recommending suitable options from 8 upselling programs based on their individual goals and profiles
- Improved sales representative's efficiency according to set parameters of productivity by call re-assignment, increased sales by 18-20%.
- Created standardized reporting templates that reduced weekly reporting time by 25% for the sales team.
- Tracked and interpreted customer data using Excel to report customer behavior and state-wide retention to improve retention by 2%.
- Generated bar graphs, trend lines, and pie charts to represent sales data.
- Conducted research, initiated business operations, and problem solved operating inefficiencies, saving teams time.
Project Management Associate
ProYuga Advanced Technologies
06.2019 - 08.2020
- Worked with stakeholders and clients to model and document goals, communicating transparently to meet 98% of deadlines.
- Facilitated Agile ceremonies (sprint planning, daily stand-ups, retrospectives). Ensured adherence to Agile principles, fostering collaboration and iterative development.
- Developed wireframes to visualize application interfaces. Utilized tools such as Microsoft Visio to create clear and intuitive designs.
- Leveraged Salesforce cloud to gather and document detailed business requirements. Documented these requirements meticulously, ensuring clarity and alignment with project goals.
- Streamlined documentation procedures by creating standardized templates for recurring reports and presentations.
- Centralized requirements within Salesforce, improving data accuracy and communication.
- Onboarded franchises (5) in Telangana, West Bengal and Gujarat- served as a single point of contact from contract finalization to successful opening of the Virtual Reality gaming arcade (iB cricket).
Education
MBA - Banking and Insurance
Panjab University
Chandigarh01-2019
Bachelor of Science - Biochemistry (Hons)
Panjab University
Chandigarh01-2016
Skills
- Jira
- SQL
- Power BI
- Microsoft Office Suite
- Salesforce
- Requirement gathering
- Data Analysis
- Stakeholder Management
- Team collaboration
- Project management
Certification
- ECBA (Entry Certificate in Business Analysis), in progress
- HackerRank 5 star SQL badge, completed
Personal Information
Title: Business Analyst
Websites And Social Links - Power Bi Portfolio
https://www.novypro.com/profile_projects/arshiasethi
Timeline
Data Analyst
Data Unveil Private Limited
05.2023 - 10.2024
Sales Analyst
Great Learning
03.2022 - 04.2023
Project Management Associate
ProYuga Advanced Technologies
06.2019 - 08.2020
MBA - Banking and Insurance
Panjab University
Bachelor of Science - Biochemistry (Hons)
Panjab University
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