Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Arshpreet Kaur

Arshpreet Kaur

Tarneit,VIC

Summary

Experienced in both receptionist and housekeeping roles, I offer strong customer service skills and a keen eye for detail. As a receptionist, I managed front desk operations, handled inquiries, and maintained office organization with professionalism. In housekeeping, I meticulously cleaned guest rooms, replenished amenities, and ensured a comfortable stay for guests while promptly addressing maintenance issues. My dedication to excellence and guest satisfaction make me a valuable addition to any team.

Overview

2
2
years of professional experience

Work History

Housekeeper

Ghumanfamily Pty Ltd
07.2023 - Current

• Cleaning and maintaining guest rooms, including making beds, dusting furniture, vacuuming carpets, and replenishing amenities.
• Cleaning and sanitizing bathrooms, including toilets, sinks, and showers/tubs.
• Replacing towels, linens, and toiletries as needed.
• Vacuuming and mopping hallways and public areas.
• Dusting and cleaning common areas such as lobby, lounges, and corridors.
• Emptying trash cans and recycling bins.
• Reporting any maintenance issues or damages to the appropriate department.
• Adhering to hotel cleanliness standards and procedures.
• Ensuring guest satisfaction by providing a clean and comfortable environment.
• Following health and safety protocols, including proper handling of cleaning chemicals and use of personal protective equipment.
• Collaborating with other hotel staff to maintain overall cleanliness and organization of the property.

Receptionist

Indo Canadian Immigration
01.2022 - 04.2023
  • Greet visitors warmly and professionally
    • Answer phone calls and emails promptly and courteously
    • Schedule appointments for clients with immigration agents
    • Assist clients with paperwork and forms related to immigration procedures
    • Maintain office supplies and ensure the reception area is organized
    • Provide basic information about immigration procedures and regulations to clients
    • Direct clients to the appropriate agent or department for further assistance
    • Assist with data entry and record-keeping tasks
    • Ensure confidentiality of client information and case files

Education

High School Diploma -

Albright Institute
Melbourne
02.2025

Skills

  • Inventory Management
  • Customer service
  • Technical Skills
  • Sales and Marketing
  • Budgeting and Financial Management
  • Organization
  • Teamwork
  • Prioritization
  • Coaching
  • Creativity
  • Communication
  • Diplomacy

References

- Available on request

Timeline

Housekeeper

Ghumanfamily Pty Ltd
07.2023 - Current

Receptionist

Indo Canadian Immigration
01.2022 - 04.2023

High School Diploma -

Albright Institute
Arshpreet Kaur