Arshpreet Kaur
Wollert
Summary
Dynamic Care Coordinator/ Support Coordinator with proven expertise at Blossom Community Care, adept at managing caseloads and enhancing service delivery through effective problem-solving and documentation skills. Recognized for building strong client relationships and collaborating with community organizations to facilitate seamless referrals, ensuring high-quality support for individuals with disabilities.
Overview
4
4
years of professional experience
Work History
Care Coordinator / Support Coordinator
Blossom Community Care
06.2023 - Current
- Maintained accurate records of delivered services using software and databases.
- Managed participant caseloads to ensure timely follow-ups and effective interventions.
- Developed strong partnerships with community organizations to facilitate referrals.
- Conducted evaluations of plan effectiveness, adjusting based on participant and provider feedback.
- Built supportive relationships with clients to provide emotional support and companionship.
- Assisted participants in comprehending their plans, including funding details.
- Ordered daily supplies for SIL accommodations while monitoring inventory levels.
Disability Support Worker
Self-employeed
04.2021 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
Service Coordinator
Reliance Care and Support
04.2021 - 06.2023
- Functioned as primary client contact, addressing inquiries and providing service updates.
- Managed high volume of client requests to ensure timely service delivery.
- Maintained accurate records of service activities to enhance communication between participants and therapists.
- Resolved customer complaints to drive satisfaction and loyalty.
- Assisted account management by processing invoices from Proda.
- Created invoices with various item lines based on service requirements.
- Liaised with finance department to ensure accurate billing and resolve any discrepancies, enhancing customer trust and satisfaction.
Education
Cert 3 in Individual Support
Albert Education And Training
10-2024
Bachelor of Criminal Justice in Criminology - Law
Swinburne University of Technology
Melbourne, VIC05-2024
Skills
- Documentation and organizational skills
- Problem-solving and conflict resolution
- Time management and prioritization
- Team collaboration and synergy
Timeline
Care Coordinator / Support Coordinator
Blossom Community Care
06.2023 - Current
Disability Support Worker
Self-employeed
04.2021 - Current
Service Coordinator
Reliance Care and Support
04.2021 - 06.2023
Cert 3 in Individual Support
Albert Education And Training
Bachelor of Criminal Justice in Criminology - Law
Swinburne University of Technology
Similar Profiles
FAMIZA NISAFAMIZA NISA
Disability Support Worker at Blossom Community CareDisability Support Worker at Blossom Community Care
Kate FishKate Fish
Teacher Assistant at Richland Bean Blossom Community SchoolTeacher Assistant at Richland Bean Blossom Community School
Darlene M ClemDarlene M Clem
Pathway's Instructional Teacher and Subs6-8 Grade at Richland Bean Blossom Community SchoolPathway's Instructional Teacher and Subs6-8 Grade at Richland Bean Blossom Community School
Carmel HartleyCarmel Hartley
Healthcare Manager at Opal HealthcareHealthcare Manager at Opal Healthcare
Tejasvi ShivakumarTejasvi Shivakumar
Appointment Setter at Ecom BossAppointment Setter at Ecom Boss