Systems Engineer with 8+ years of experience across defence-aligned engineering, mission-critical infrastructure, and complex technical systems.
Proven capability across the full systems engineering lifecycle, including requirements analysis, system design, integration, verification & validation (V&V), acceptance, and operational support.
Strong background bridging hardware, software, and operational environments, with experience supporting secure and regulated systems.
Holds a PhD in Engineering, active AGSVA NV1 clearance, and extensive experience working with multidisciplinary engineering and operational teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Systems/Solution Engineer
Dell Technologies
05.2023 - 02.2025
Acted as a senior technical consultant for enterprise customers, supporting infrastructure modernisation initiatives across on-prem and hybrid environments.
Designed and presented solutions involving Windows Server platforms, VMware virtualisation, storage, backup, and recovery architectures.
Served as technical lead during customer workshops, solution design sessions, and proof-of-concept engagements.
Collaborated closely with Professional Services, Sales, and Engineering teams to transition designs into successful delivery engagements.
Delivered customer enablement sessions, architecture reviews, and implementation guidance.
Supported customers operating in regulated and security-sensitive environments, ensuring alignment with compliance and operational requirements.
Technical Account Manager
Dell Technologies
11.2022 - 04.2023
Owned technical relationships for enterprise customers, ensuring infrastructure reliability, performance, and service continuity.
Provided guidance on incident response, system optimisation, backup strategies, and operational best practices.
Acted as customer advocate during high-impact incidents, coordinating internal teams to achieve rapid resolution.
Supported VMware-based environments and SaaS-connected workloads.
Senior Analyst, Enterprise Technical Services
Dell Technologies
07.2018 - 11.2022
Supported Fortune 100 enterprise customers on mission-critical infrastructure platforms with strict SLAs.
Performed deep root cause analysis across hardware, firmware, hypervisors, and operating systems.
Worked hands-on with virtualised environments, storage systems, and backup integrations.
Led customer-facing incident calls, providing clear communication, risk assessments, and recovery plans.
Collaborated with engineering and product teams to resolve systemic issues and improve platform reliability.
Mentored junior engineers and contributed to operational process improvements.
Systems Engineer (RF & Antenna Design)
Macquarie University
07.2015 - 01.2021
Designed, simulated and tested RF and antenna systems across multiple bands using CST and HFSS, supporting communication and sensing applications.
Performed propagation and path-loss modelling and analysed scattering behaviour relevant to radar and communication environments.
Planned and executed measurements in anechoic chambers, including S-parameter characterisation, pattern verification and near/far-field testing.
Contributed across the RF R&D lifecycle – requirements, modelling, prototyping, integration, verification and documentation – in line with ISO-based quality processes.
Education
Post Doctorate Research Fellow - RF & Antennas
Macquarie University
Sydney, Australia
12.2022
Doctor of Philosophy (PhD) - Engineering
Macquarie University
Sydney, Australia
01.2021
Postgraduate Global Leadership Program (GLP) - undefined
Macquarie University
Sydney, Australia
01.2021
Masters (MRes) - Engineering
Macquarie University
Sydney, Australia
01.2016
Master of Research - Engineering
Universiti Tun Hussein Onn Malaysia (UTHM)
Johor, Malaysia
01.2014
Bachelor of Engineering - Electrical, Telecommunications
Google Scholar Profile - 151 Citations so far with H-index of 8
Certification
NVIDIA - AI Infrastructure and Operations Fundamentals Nov. 2024
VMware Certified Professional - Data Center Virtualisation 2020 Feb. 2020
VMware vSphere 6.7 Foundations Nov. 2019
Dell EMC, Associate - Information Storage and Management Version 3.0 Sep. 2018
ACHIEVEMENTS, AWARDS & RECOGNITIONS
Received the prestigious International Union of Radio Science (URSI) Young Scientist Award during the joint AT-AP-RASC meeting in Gran Canaria, Spain, in June 2022
Honored with the NSW Young Professional of the Year Award by the IEEE NSW Section, Sydney, Australia, in 2019, recognizing outstanding professional achievements
Awarded the Semi-Grand Prize (Gold Medal & Special Trophy) by the Korean Invention Promotion Association (KIPA) for a research product at the Seoul International Invention Fair (SIIF) in South Korea, in November 2013
Received a Gold Medal for a research product in the Telecommunications category at the 24th International Invention, Innovation, and Technology Exhibition (ITEX) held at KLCC, Malaysia, in May 2013
Received a Gold Medal for a research product in the Electrical, Electronics, and Communications category at the Research and Innovation Festival (R&I) at UTHM, Malaysia, in November 2012
LEADERSHIP ROLES & EXTRACURRICULAR ACTIVITES
Secretary IEEE Australia Council (AC) Jan. 2025 – Current
Manage Council governance, documentation, and compliance requirements, ensuring accurate and timely recording of meetings, action items, and resolutions.
Coordinate communication between Section Chairs, Committee Leads, and regional stakeholders to maintain alignment across Australia Council initiatives.
Support the Chair and Executive Committee in agenda preparation, meeting planning, and strategic discussions.
Industry Mentor Practera Sep. 2023 – Current
Providing mentorship to student teams participating in real-world industry projects, fostering their professional growth and industry understanding Guiding students in applying problem-solving, teamwork, and innovation to tackle practical challenges, enhancing their employability skills
Delivering constructive feedback on project deliverables, ensuring high-quality outcomes and continuous learning
Contributing to the development of future industry professionals by sharing expertise and offering career guidance
Development Coordinator IEEE Region 10 (R10) Young Professionals (YPs) Committee Jan. 2021 – Jan. 2022
Initiated and organised professional development activities at the R10 level Conducted skill development activities targeting YP engineers to support their career advancement
Contributed to strengthening the collaborations between R10 YP and the industry
Affiliations
IEEE Member
IEEE Young Professionals (YP)
IEEE Antennas & Propagation Society (APS) Member
Engineers Australia (EA) Member
International Association of Engineers (IAE)
Timeline
Systems/Solution Engineer
Dell Technologies
05.2023 - 02.2025
Technical Account Manager
Dell Technologies
11.2022 - 04.2023
Senior Analyst, Enterprise Technical Services
Dell Technologies
07.2018 - 11.2022
Systems Engineer (RF & Antenna Design)
Macquarie University
07.2015 - 01.2021
Doctor of Philosophy (PhD) - Engineering
Macquarie University
Postgraduate Global Leadership Program (GLP) - undefined
Macquarie University
Masters (MRes) - Engineering
Macquarie University
Master of Research - Engineering
Universiti Tun Hussein Onn Malaysia (UTHM)
Bachelor of Engineering - Electrical, Telecommunications
SENIOR PRINCIPAL BUSINESS INTELLIGENCE MANAGER at DELL Technologies (DELL EMC + Dell Entities)SENIOR PRINCIPAL BUSINESS INTELLIGENCE MANAGER at DELL Technologies (DELL EMC + Dell Entities)
Principal Software Engineer – Performance Engg at Dell Technologies Inc, Dell International ServicesPrincipal Software Engineer – Performance Engg at Dell Technologies Inc, Dell International Services