Summary
Overview
Work History
Education
Skills
Languages
Certification
Software
Affiliations
Timeline
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Arslan Pekgozlu

North Bondi,NSW

Summary

Dedicated and results-oriented Business Analyst with a strong background in finance, adept at bridging the gap between financial data and strategic decision-making. With over 7 years of experience in the finance industry, I have a proven track record of driving profitability and operational efficiency through data-driven insights and solutions.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Business-analyst

Rivkin Securities
01.2022 - Current
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
  • Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
  • Streamlined project management with effective communication and collaboration across cross-functional teams.
  • Collaborated with cross-functional teams to customize product offerings and solutions to meet the unique needs of B2B clients.
  • Acted as a liaison between B2B clients and internal teams, ensuring the successful execution of projects and prompt issue resolution.

SMSF Accountant

Rivkin Securities
01.2018 - 01.2022
  • Increased efficiency by streamlining accounting processes.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.
  • Conducted thorough internal audits to identify discrepancies, recommend corrective actions, and ensure adherence to established policies and procedures.
  • Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
  • Trained new employees on accounting principles and company procedures.
  • Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
  • Identified legal tax savings and recommended ways to improve profits.

Customer Service Officer

Oanda
08.2015 - 04.2017
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Streamlined communication between customers and internal departments for timely issue resolution.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
  • Developed strong rapport with customers, fostering loyalty and repeat business through personalized service.
  • Increased customer retention with prompt follow-ups on pending issues and proactive problem-solving strategies.

Data Entry Coordinator

Fuji Xerox
04.2014 - 09.2014
  • Enhanced data accuracy by meticulously reviewing and verifying entered information.
  • Streamlined data entry processes for improved efficiency and increased productivity.
  • Maintained high levels of focus, entering large volumes of data accurately within tight deadlines.
  • Managed sensitive information with utmost discretion, maintaining confidentiality at all times.
  • Optimized data storage by categorizing records according to established procedures and guidelines.

Education

Master of Science - Professional Accounting

Kings Own Institute
Sydney, NSW
06.2016

Bachelor of Science - Business Administration

Ozyegin University
Istanbul, Turkey
06.2013

Exchange Student - International Business

Universidad Autonoma De Barcelona
Barcelona, Spain
06.2012

Skills

  • Competitive Analysis
  • Business Process Improvement
  • Project Management
  • Process Improvement
  • Agile Methodologies
  • Business Analysis
  • Operational Reporting
  • Strategic Planning

Languages

English
Full Professional
Turkish
Native or Bilingual
Spanish
Limited Working

Certification

RG 146

Kaplan - Superannuation - General Advice

Software

MS Office

Jira

Trello

Affiliations

  • Sailing
  • Tennis
  • Stock Market
  • Sustainability

Timeline

Business-analyst

Rivkin Securities
01.2022 - Current

SMSF Accountant

Rivkin Securities
01.2018 - 01.2022

Customer Service Officer

Oanda
08.2015 - 04.2017

Data Entry Coordinator

Fuji Xerox
04.2014 - 09.2014

Master of Science - Professional Accounting

Kings Own Institute

Bachelor of Science - Business Administration

Ozyegin University

Exchange Student - International Business

Universidad Autonoma De Barcelona

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Arslan Pekgozlu