A highly dedicated and hardworking individual willing to thrive and excel in the industry. Eager to contribute the significant skills accomplished throughout my experience in the hospitality industry. Ensuring to always demonstrate professionalism , commitment and a leader to team members. Proven to handle multiple task effectively and efficiently in a fast paced environment and always aiming to achieving operational requirements. A hardworking and passionate individual willing to empower team building and motivation to establish a positive environment.
Customer Service
Obeying and complying with rules and regulations with TAB
Handling large transactions ( Manually)
Processing a variety of different BETS
Managing and maintaining your allocated area
Attending to any maintenance required to be resolved.
Reporting issues and malfunctions with management
Always ensure any important documentation is reported and escalated
Ability to multitask between TAB and BAR as well as maintaining your area.
Manage a cash register and handling payments accurately
Always providing outstanding customer service
Complying with government laws and polices
Demonstrating a good knowledge of product sale.
Operating a POS system
Maintaining a clean area
Identify and display knowledge
Able to identify all alcohol established in bar
Ability to multitask and adapt to busy periods proffesionally
Provided exceptional customer service
Enhanced customer satisfaction by providing and maintaining a clean gaming area
Working in a fast paced environment and serving drinks in a professional manner
Always complied with gaming laws and policies
Respond to malfunctioning poker machines ( Key Trained)
Multitasking and making sure all requirements are met during operational hours
Reporting suspicious behavior and monitoring for RSA
Enhancing team performance by displaying support and team work.
Always providing good customer Service
Operating a cash register
Maintaining a balanced and accurate end of shift report
Counting money in large transactions
Handling multiple payment methods ( Cheques , EFTPOS and large manual money counting)
Attending to customers requirements and resolving any issues
Monitoring and observing any suspicious behaviour
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