Summary
Overview
Work History
Skills
Certification
References
Timeline
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Arthur Ikihele

Sans Souci, Sydney,NSW

Summary

Professional and dedicated team player experienced in overseeing operations of individual and multi-unit facilities.

Seeking new position with exciting challenges where great skills will be valued.

Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset.

Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Key Account Manager

Konnect Fastening System
Alexandria, Sydney, New South Wales
02.2023 - 05.2024
  • A total of 70 Client I had to look after
  • Cold Calling on New Customers
  • Meeting Sales Budget and GP% figures for the month
  • Urgent deliveries when requested by the Client
  • Problem solving if the Client needs solutions on products
  • Building Relationship with Suppliers
  • Learning New Products from Suppliers
  • Offering New Products to Clients
  • Working with Branch Manager on Improving Sales
  • Quoting on Major Projects that generate high dollar value
  • Identified customer needs, developed action plans to address them, and ensured successful implementation of solutions.
  • Developed and managed long-term relationships with key customers

Branch Manager

Konnect Fastening System
Alexandria, Sydney, New South Wales
11.2021 - 01.2023
  • Attending to 3 Major Projects in the CBD area and Sydney Airport, the builders were John Holland, Lendlease, Multiplex. All Structural Bolts and engineering products were supplied from the Alexandria Branch
  • All Activities from the Artarmon Branch were the same at the Alexandria Branch but with more staff at the Alexandria Branch

Branch Manager

Konnect Fastening Systems
Artarmon, Sydney, New South Wales
03.2018 - 11.2021
  • Managing Staff
  • Strategy on achieving monthly Sales Budget and GP%
  • Planning ahead on the Branch targets for the coming months
  • Tool Box and Safety weekly meetings - Individual staffing meeting discussing KPI
  • Interaction with Suppliers on new products and specials on certain products and getting the best pricing when quoting on Projects
  • Helping out in the Warehouse and Sales counter when needed
  • Delegating weekly duties to staff and a follow up to make sure they have been completed
  • Doing Customer quotes that have a high dollar value
  • Organizing yearly stock take before the end of the financial year
  • Weekly Managers meeting with other Managers on CRM
  • Customer deliveries to site due to client's urgent request
  • Purchasing from supplies and receipting goods in
  • Housekeeping

Key Account Manager

Fred Tapping / Inenco Group
Sans Souci, Sydney, New South Wales
03.2016 - 03.2018
  • Look after the current Client List I had
  • Identified new opportunities for growth within existing accounts, as well as potential new customers
  • Meeting Sales Budget and GP% figures for the month
  • Urgent deliveries when requested by the Client
  • Problem solving if the Client needs advice on products
  • Building Relationship with Suppliers
  • Learning New Products from Suppliers
  • Working with Branch Manager on Improving Sales

Customer Service Representative

Fred Tapping / Inenco Group
Ingleburn, Sydney, New South Wales
10.2014 - 03.2016
  • Answering phones and taking orders
  • Helping at the Sales Counter
  • Speaking with Suppliers
  • Pricing up Quotes for Clients
  • Helping out in Dispatch and Inwards
  • Doing Deliveries

Skills

  • Great Communication and Listening skills
  • Team Player
  • Will always give 100%
  • Always open to new ideas
  • Great Leader and Lead by example
  • Client Relationship Building
  • Sales Quota Achievement
  • Relationship Management

Certification

  • Driver Licence
  • LF = Forklift Licence
  • Responsible Service of Alcohol card

References

References available upon request.

Timeline

Senior Key Account Manager

Konnect Fastening System
02.2023 - 05.2024

Branch Manager

Konnect Fastening System
11.2021 - 01.2023

Branch Manager

Konnect Fastening Systems
03.2018 - 11.2021

Key Account Manager

Fred Tapping / Inenco Group
03.2016 - 03.2018

Customer Service Representative

Fred Tapping / Inenco Group
10.2014 - 03.2016
  • Driver Licence
  • LF = Forklift Licence
  • Responsible Service of Alcohol card

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Arthur Ikihele