Summary
Overview
Work History
Education
Skills
References
Personal Information
Timeline
Generic

Samuel Botha

Runaway Bay,NSW

Summary

I am a dedicated and meticulous worker; when in a task-orientated environment where goals are needed accomplished, I regard hours on the job time invested and important. Customer service and interaction has been my strong suit for all my working career, in both my stations at Jay Jays; quickly establishing a rapport with regular or first-time customers is how I can adapt best to finding solutions for concerns or requests. I adhere best to procedure, applying on-the-job knowledge with friendly and concise customer service. I am a loyal hand who hopes to fulfil all tasks given to me and with others; cooperation is an asset for a fruitful career so being team player is important to me. As I aim to get along with co-workers, I don't disregard proper practice, as customer interaction being my best quality, I know to follow through in performing within a task-orientated environment under the stressors of time-based work management and planning.

Overview

7
7
years of professional experience

Work History

Management of inventory and customer service

Jays Jays
03.2021 - 12.2023
  • Collaborated closely with other departments to minimize delays in order fulfillment or product support services for clients.
  • Customer service focus to secure future business)
  • Took ownership of customer issues and followed problems through to resolution.

Shelf-stoker, online department, customer service

Coles
01.2018 - 12.2020
  • During the pandemic, contributed to a safer working environment by promptly addressing potential hazards and implementing corrective actions.
  • Applied concise communication skills during stressful periods when key to maintaining a stable and successful work environment.

Light tech and stage hand

Home of the Arts
01.2017 - 12.2017
  • One-year experience operating in back stage
  • Consistently met or exceeded daily production quotas through diligent work ethic and attention to detail.
  • Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.

Education

Senior High School Studies & Electives - Mathematics B, Science, Study of Religion, and English

Aquinas Catholic College

Diploma of Nursing -

TAFE

Certificate III - Individual Support

TAFE Queensland
Southport, QLD
02-2024

Diploma of Business -

Barrington College
9 Seabank Ln, Southport QLD 4215
01-2019

Skills

    Key Strengths:

  • Compassion for differentiating abilities, personalities and backgrounds
  • Strong focus on inclusivity
  • Personnel Coaching and Mentoring to maximise employee potential
  • Staff Training and Development
  • Task Delegation
  • Microsoft Outlook, Word, and Excel
  • Continuous Improvement
  • Policy Enforcement
  • Regulatory Compliance

References

  • Harrison Sanganta, Coles, Runaway Bay, 0487 269 879
  • Alvin Manditsera, Jay Jays, Harbour Town, 0431 998 619

Personal Information

  • Available: Tue-Thur
  • Date of Birth: 09/22/01

Timeline

Management of inventory and customer service

Jays Jays
03.2021 - 12.2023

Shelf-stoker, online department, customer service

Coles
01.2018 - 12.2020

Light tech and stage hand

Home of the Arts
01.2017 - 12.2017

Senior High School Studies & Electives - Mathematics B, Science, Study of Religion, and English

Aquinas Catholic College

Diploma of Nursing -

TAFE

Certificate III - Individual Support

TAFE Queensland

Diploma of Business -

Barrington College
Samuel Botha