Arti Sharma

• Responsible for the daily rostering of support for Participants. The Rostering Officer is also required to assist the Support Facilitator and Support Manager in a range of activities relating to the support arrangements of Participants

• Liaising with Lifestyle Assistants by phone, text and/or email to allocate staff to rosters;

• Ensuring that suitable replacement staff are engaged when a Lifestyle Assistant is unable to work at their scheduled time;

• Ensure as far as practicable that staff filling shifts have adequate information to perform the duties of the shift;

• Ensure as far as practicable that Participants and/or their Representative/Nominee is informed of any changes to their roster;

• Keep the Support Facilitator and Support Manager informed of rostering difficulties and the potential need to recruit staff;

• Ensure as far as practicable that new staff are scheduled for buddy shifts or relevant training;

• As far as practicable, reading shift reports and advising the Support Facilitator and Support Manager if any follow up action may be required;

• Approving support rosters as requested;

• Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
• Drove clients safely to social activities and appointments.
• Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
• Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
• Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
• Checked medication schedules and patient needs to enforce medication administration standards team-wide.
• Collaborated with healthcare providers to drive continuity of care.
• Developed partnerships with community organizations to expand services and referrals.