Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

ARUN ADHIKARI

Stuart Park,NT

Summary

An experienced customer service representative with 2 years of extensive background in working with a high volume of customer interactions while maintaining customer satisfaction by providing effective and right solutions following company policies. Uses every customer interaction as an opportunity to improve professionally. Looking to utilize my skillset in a more exciting opportunity to grow professionally in a customer- focused role. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

F&B Attendant/Bartender

Mindil Beach Casino
08.2022 - 09.2023
  • Greet customers, make reservations, and seat patrons when tables are available
  • Al tasks are completed in an allocated time period and to the expected standard
  • Accurately answer customers' questions and provide information on food and beverage procedures, when needed
  • Arranging and coordinating services for participants, such as conference facilities, catering, signage, displays, audio-visual equipment, accommodation, transport and social events
  • Ensuring that the venue and facilities are clean and organized as per the guidance of manager
  • Supervising the operations of events and tending to any incidents or queries
  • Well organized and multitasking during the time of events and handling the the pressure of work during busy hours.

RETAIL SALES ASSISTANT

SERVICE AND F&B ATTENDANT, Darwin City Store
01.2023 - 04.2023
  • Providing excellence service to the customer for their visit in the store with the friendly helpful interaction
  • Answering the queries of the customer regarding the product in the shop
  • Answering the call of the customer and providing them help with their concerns
  • Giving outbound calls to the customer regarding the booking of their Products
  • Reporting to the manager regarding the delivery the stocks and arranging the stock as per instructions

Customer Service Attendant

Darwin Turf Club
10.2021 - 08.2022
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

Certificate IV - Civil Engineering And Construction

Austrailian City International College
25 Cavenagh Street
09.2025

Skills

  • Customer Focused
  • Professional
  • Responsible
  • Confident
  • Positive Attitude
  • Team Player
  • Quick learner Problem-Solving
  • Computer Literacy Multitasking
  • Inbound and Outbound Calling
  • Strong Communication

Additional Information

Reference

Jack Owen Cheslett

0477774143

Timeline

RETAIL SALES ASSISTANT

SERVICE AND F&B ATTENDANT, Darwin City Store
01.2023 - 04.2023

F&B Attendant/Bartender

Mindil Beach Casino
08.2022 - 09.2023

Customer Service Attendant

Darwin Turf Club
10.2021 - 08.2022

Certificate IV - Civil Engineering And Construction

Austrailian City International College

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ARUN ADHIKARI