ARUN HENRY
North Boambee Valley,Australia
Summary
Compassionate and dedicated individual with extensive experience in delivering exceptional care and assistance to individuals with diverse needs. Proven ability to resolve client issues efficiently while fostering an inclusive and supportive environment. Highly skilled in communication, problem-solving, and conflict resolution, ensuring client satisfaction and promoting independence. Strong focus on team collaboration and adaptability to changing needs, contributing to a positive and person-centered care experience. Reliable, empathetic, and committed to enhancing the well-being and quality of life for clients. Ready to bring a customer-focused and results-driven approach to disability support services.
Overview
16
16
years of professional experience
Work History
Customer Service Staff
South Indian Bank
09.2008 - 11.2024
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions
- Answered customer telephone calls promptly to avoid on-hold wait times
- Facilitated seamless transactions by accurately processing payments, returns, exchanges, or other account adjustments using internal systems
- Contributed to increased sales by offering personalized product recommendations based on customer needs
Education
Bachelor of Commerce - Finance
University of Calicut
06.2005
Skills
- Individual support
- Strong interpersonal skills
- Empathetic Relationship Building
- Proactive and positive communication
- Team Player
- Ability to conduct group activities
- Story telling
- Expertise in MS Office suit
Accomplishments
- Ten years of lived experience in caring disabled family member.
- 15 years of demonstrated experience in working in community, especially with children, young adults and people with disability.
- Currently volunteering two days/week at National Cartoon Gallery at Coffs Harbour.
- I have full Australian driving license.
Languages
English
Hindi
Malayalam
Tamil
Timeline
Customer Service Staff
South Indian Bank
09.2008 - 11.2024
Bachelor of Commerce - Finance
University of Calicut
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