Arun Karki
112/65 Shaftesbury Road Burwood 2134,NSW
Summary
Highly motivated and experienced manager with a solid background in hospitality and information technology. Proven track record in team leadership, customer service, and technical support. Currently pursuing a bachelor’s degree in business information systems to further enhance skills and career prospects.
Overview
5
5
years of professional experience
23
23
years of post-secondary education
1
1
Certification
Work History
Manager
Chefs Gallery
6 2023 - Current
- Oversee daily operations and ensure smooth functioning of store
- Manage and train staff, ensuring high levels of customer service
- Handle inventory management, ordering supplies, and maintaining stock levels.
- Developed and maintained relationships with customers and suppliers through account development
- Accomplished multiple tasks within established timeframes
Supervisor
Chefs Gallery
01.2023 - 06.2023
- Assisted in managing daily operations and staff supervision
- Coordinated with the management team to implement new policies and procedures
- Ensured customer satisfaction by addressing and resolving issues promptly.
Wait Staff
Chefs Gallery
03.2022 - 01.2023
- Provided excellent customer service and ensured a pleasant dining experience
- Assisted in maintaining cleanliness and organization of the restaurant
- Collaborated with the kitchen and other staff to ensure timely service.
Technician and Supervisor
Metrolanes Bowling Alley
01.2020 - 01.2022
- Performed technical maintenance and troubleshooting of bowling equipment
- Supervised a team of technicians and ensured efficient operations
- Provided excellent customer service and handled customer inquiries and issues.
Education
Bachelor of Business Information Systems -
Australian Institute of Higher Education (AIH)
04.2001 - Current
Diploma in Information Technology - undefined
Institution, New Zealand
Skills
Team Leadership
Customer Service
Staff Training and Development
Technical Troubleshooting
Inventory Management
Communication
Problem Solving
Certification
Diploma in Information Technology
References
- SAGAR POUDEL, Area Manager, Chefs Gallery, +61481340932, Sagar.poudel@chefsgallery.com.au
- Rishi Malla, Manager, Metrolanes Bowling Alley New Zealand
Timeline
Supervisor
Chefs Gallery
01.2023 - 06.2023
Wait Staff
Chefs Gallery
03.2022 - 01.2023
Technician and Supervisor
Metrolanes Bowling Alley
01.2020 - 01.2022
Bachelor of Business Information Systems -
Australian Institute of Higher Education (AIH)
04.2001 - Current
Manager
Chefs Gallery
6 2023 - Current
Diploma in Information Technology - undefined
Institution, New Zealand
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