Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Arun Lakra

Summary

Experienced public sector practitioner with over 5 years' demonstrated expertise in contract and stakeholder management, risk assessment, and operational leadership within the justice and community services sector. Adept at managing complex service delivery models, leading cross-functional teams, and driving performance improvements. Proven ability to communicate across diverse stakeholders, interpret legislative frameworks, and deliver data-informed insights. Strong understanding of procurement and performance monitoring principles, with excellent financial and analytical skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Family Violence Respondent Practitioner

Magistrates’ Court of Victoria
07.2019 - Current
  • Conducted complex risk assessments (MARAM) and made referrals to ensure compliance with legal and safety obligations.
  • Maintained detailed case records and reports, aligning with contractual service requirements.
  • Liaised with judiciary and external service providers, building strong collaborative frameworks.

Family Violence Practice Coordinator

Magistrates’ Court of Victoria
02.2022 - 09.2023
  • Coordinated recruitment and workforce planning initiatives, improving service coverage and staff retention.
  • Built stakeholder relationships to support statewide program delivery.
  • Provided strategic support for high-risk operational planning and escalation protocols.

Project Officer (Contract Management – CMCOP)

Magistrates’ Court of Victoria
09.2022 - 03.2023
  • Managed contractual extensions and ensured compliance with procurement and legislative frameworks.
  • Delivered strategic advice and reports to Operations and Expansion Teams regarding vendor obligations and KPIs.
  • Contributed to CARDS development, including business process design and training materials.

Acting Family Violence Practice Manager

Magistrates’ Court of Victoria
04.2022 - 01.2023
  • Led recruitment, selection, and onboarding of staff to maintain service continuity across sites.
  • Provided leadership and governance on practice standards, ensuring adherence to legal and ethical frameworks.
  • Streamlined workflows and implemented quality assurance measures across teams.

Case Manager

InTouch Multicultural Centre Against Family Violence
11.2018 - 06.2019
  • Co-designed client service models with a focus on CALD communities and cultural safety.
  • Delivered case management and advocacy for clients with complex intersecting needs.
  • Provided specialist advice to sector partners to strengthen inclusion and tailored support responses.

Education

Diploma - Community Services

FMEDGE
01.2018

Master - Accounting and Financial Management

La Trobe University
01.2011

Bachelor - Commerce

Delhi University
01.2009

Skills

  • Contract & Vendor Management
  • Stakeholder Engagement & Relationship Management
  • Risk Assessment (MARAM framework)
  • Financial Oversight & Budget Management
  • Project & Program Coordination
  • Strategic & Operational Planning
  • Change Management
  • Reporting, Compliance & Governance
  • Systems: Oracle, Zycus, TRIM, Microsoft 365

Certification

  • Predict, Assess and Respond to Aggressive/Challenging Behaviour
  • Suicide Intervention & Mental Health First Aid
  • MARAM Framework & Child First (In Safe Hands)
  • Lifeline Domestic Violence Alert
  • Centre for Multicultural Youth – National Youth Settlement Training

Timeline

Project Officer (Contract Management – CMCOP)

Magistrates’ Court of Victoria
09.2022 - 03.2023

Acting Family Violence Practice Manager

Magistrates’ Court of Victoria
04.2022 - 01.2023

Family Violence Practice Coordinator

Magistrates’ Court of Victoria
02.2022 - 09.2023

Family Violence Respondent Practitioner

Magistrates’ Court of Victoria
07.2019 - Current

Case Manager

InTouch Multicultural Centre Against Family Violence
11.2018 - 06.2019

Bachelor - Commerce

Delhi University

Diploma - Community Services

FMEDGE

Master - Accounting and Financial Management

La Trobe University
Arun Lakra