Arunkumar Gowravelli

Ø Working on Incidents

Ø BAU Activities

Ø Preforming testing and documenting the test results

Preparation of WRICEF’s

Ø Worked on Enhancements

Ø Involved in business review of E2E UAT business process models and test scenarios/ scripts and get the signoff from business.

Ø Involved in Functional testing of Z-programs developed by ABAP team.

Ø Assisting in team to prepare E2E test scenarios.

Ø Responsible for supporting team by analyzing the defects which are raised from the testing for fix.

Budget to report

Ø BAU support - Service now, JIRA tools for resolving the tickets with agreed SLA’s for P1, P2 tickets.

Ø Developed high visibility daily status reports that outlined relevant data, metrics and KPIs to facilitate high level decision making.

Ø Responsible to manage and support of client application production support systems including third party applications.

Ø Working on Enhancement

Participated in the Change Advisory Board meetings (CAB) and prepare and present changes in CAB.

Investigated system issues and implemented resolutions to reduce downtime.

• Met with clients to understand business requirements, perform gap analysis and translate technical requirements.
• Assembled and participated in requirement-gathering sessions to define and document functional specs, configurations, enhancements and custom reports.
• Configured system with focus on time, benefits and organizational management.
• Validated business intelligence reports within test environment to troubleshoot production issues.

Ø End to End AP Configuration and testing.

Ø Banking configuration and testing

Ø Good Knowledge on integration with SAP MM, SD, HR

Ø IDoc Configuration and testing

Ø Involved in business review of E2E UAT business process models and test scenarios scripts and get the signoff from business.

Ø Support team by analyzing the issues which are raised from UAT for fix.

Worked on WRICEF’s related to AP, AR, BANKING.