Summary
Overview
Work History
Education
Skills
Languages
Licences
Timeline
Teacher

Arun Kumar Kokkula

Customer Service Representative
Sydney,NSW

Summary

Consistent [Area of study] graduate student with [Number] years of research and data collection experience. Accustomed to assisting with [Task] and [Task] and completing [Task] with efficiency and accuracy. Notable academic record of achievement. Background includes [Type] and [Type] work focused on experiencing real-world environments and building [Industry] career. Research-driven and highly organized worker bringing articulate communication skills and strong attention to detail. Dedicated, responsible and eager to grow [Type] abilities while boosting [Type] operational success. Resourceful Graduate Research Assistant passionate about advancing knowledge in [Subject] through high-quality research. Self-motivated professional with excellent communication, planning and problem solving abilities.

Overview

3
3
Languages
7
7
years of post-secondary education
5
5
years of professional experience

Work History

Customer Service Assistant

BIG W
Sydney , NSW
2020.08 - Current

Appreciated by the team manager for best customer service.

Store Assistant

IGA
Sydney , NSW
2020.01 - 2020.08

Lead Parcel Sorter

Australia Post
Sydney
2019.09 - 2020.01

Shift Supervisor

Mad Mex
Sydney , NSW
2018.06 - 2019.08
  • Conducted monthly inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
  • Computer Proficiency - Used Microsoft Excel to develop inventory tracking spreadsheets.
  • As a team member marked as 10/10 for my efforts and have been promoted to Shift Supervisor in a span of 6 months.
  • Effective Communication - Followed up and kept track of expected orders from the court and correspondence from opposing attorneys.
  • Supervised team of 12 staff members.

Supervisor

Nithiks Kitchen
Sydney , NSW
2017.03 - 2018.05
  • Started as a team member and promoted to the position of supervisor in a period of 3 months
  • Enhanced training programs to strengthen employee knowledge and promote new managers from within.
  • Directed staff of 6 personnel
  • Repaired IOT devices to keep jobs moving smoothly, informing respective department of major machinery failures.
  • Resolved basic Network,printer and POS issues.

Shop Assistant

7-Elevan
Sydney , NSW
2016.08 - 2017.02

Customer Support Officer

ICICI
Hyderabad , Telangana
2016.01 - 2016.07
  • Recognized as Best Service provider in very short time and have received good Ratings form customers
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved customer complains which led to customer satisfaction and good rating to the business.

Education

Master of Science - Computer Networking

Charles Sturt University
Sydney
2016.11 - 2019.11

Bachelor of Science - Information Technology

Srin Sai Jyothi Engineering College
Hyderabad
2011.10 - 2015.10

Skills

Communication

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Languages

Telugu

Hindi

English

Licences

  • Work Health & Safety General Construction Induction
  • Responsible service of alcohol (RSA)

Timeline

Customer Service Assistant

BIG W
2020.08 - Current

Store Assistant

IGA
2020.01 - 2020.08

Lead Parcel Sorter

Australia Post
2019.09 - 2020.01

Shift Supervisor

Mad Mex
2018.06 - 2019.08

Supervisor

Nithiks Kitchen
2017.03 - 2018.05

Master of Science - Computer Networking

Charles Sturt University
2016.11 - 2019.11

Shop Assistant

7-Elevan
2016.08 - 2017.02

Customer Support Officer

ICICI
2016.01 - 2016.07

Bachelor of Science - Information Technology

Srin Sai Jyothi Engineering College
2011.10 - 2015.10
Arun Kumar KokkulaCustomer Service Representative