Arvic Ebagat
Norman Gardens,QLD
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Sales professional with proven track record, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Diligent Customer Service Representative with solid background in sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
PHINMA University of Iloilo
12.2022 - 08.2024
- Maintained exacting standards of quality and performance.
- Increased clients by carefully training staff to be accountable and motivated through hands-on training.
- Utilized strong communication skills to effectively resolve customer issues while maintaining professionalism.
- Enhanced customer satisfaction by providing exceptional customer service and promptly addressing concerns.
- Assisted in the planning and execution of events, ensuring a memorable experience for attendees.
- Collaborated with management to develop new strategies for improving overall guest experience.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Responded to inquiries from callers seeking information.
- Reviewed and updated customer information in database for accuracy.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Office Clerk
Globaltech Mobile Online Corp.
02.2021 - 07.2021
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
- Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
Assistant Comptroller
5 Star Gaming - Small Town Lottery
08.2017 - 07.2019
- Ensured a smooth boarding experience, carefully verifying customers'' tickets and identification.
- Improved company reputation through diligent work ethic and professional demeanor while interacting with customers.
- Managed daily cash transactions accurately and securely while issuing tickets or handling fare payments.
- Performed routine equipment inspections, promptly reporting any malfunctions or discrepancies for timely resolution.
- Aided in training new employees, sharing best practices for efficient job performance.
Education
Bachelor of Science - Computer Science
Capiz State University
Mambusao, Capiz, Philippines03-2017
Associate of Science - Computer Programming
Capiz State University
Sigma, Capiz, Philippines03-2015
High School Diploma -
Vicente Andaya Sr. National High School
Sigma, Capiz, Philippines03-2011
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Goal oriented
- Outgoing personality
- Money handling
- Flexible schedule
- Verbal/written communication
- Client service
- Sales expertise
- Product sales
- Sales strategies
Certification
- Responsible Service of Alcohol and Gambling - Ongoing
Timeline
Sales Associate
PHINMA University of Iloilo
12.2022 - 08.2024
Office Clerk
Globaltech Mobile Online Corp.
02.2021 - 07.2021
Assistant Comptroller
5 Star Gaming - Small Town Lottery
08.2017 - 07.2019
Bachelor of Science - Computer Science
Capiz State University
Associate of Science - Computer Programming
Capiz State University
High School Diploma -
Vicente Andaya Sr. National High School
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