Summary
Overview
Work History
Education
Skills
Timeline
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Arvin Obenita

Industrial Engineer
Perth,WA

Summary

Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

6
6
years of professional experience
5
5
years of post-secondary education

Work History

IT Support Specialist

Lava Automation
Irvine, CA
09.2021 - 07.2024
  • Collaborated with client users and created and implemented automated solutions with Power Automate to optimize workflows, resulting in a reduction of manual tasks of up to 60%
  • Oversaw and administered Microsoft 365 environments such as Exchange, Intune, and Teams, as well as SharePoint environments
  • These configured security permissions reduced permission-related issue by 30%
  • Provided technical guidance and support to users’ hardware, software, and network problems
  • Engaged in feedback collection through regular check-ins, using user insights to drive continuous automation improvements and enhance overall user experience
  • Assisted with user onboarding and access management through Azure AD and Active Directory

Quality Assurance Officer

Ateneo de Davao University
Davao City, Philippines
06.2019 - 07.2021
  • Collaborated with developers and stakeholders to define project requirements, validate system changes, and facilitate smooth system rollouts, reducing deployment-related disruptions by 30%.
  • Assisted over 50 end-users, including students, faculty, and staff, in navigating new software applications, gathering feedback that led to a 20% improvement in system usability based on post-implementation surveys.
  • Conducted 50+ test cases across manual and automated testing to validate system performance, security, and functionality, ensuring 99.9% uptime and compliance with university IT policies and industry standards.
  • Identified and documented 150+ software defects, working with developers to resolve 95% of critical issues within the first two development sprints, improving system stability and user satisfaction.

Warehouse Supervisor

Entrego Logistics
Davao City, Philippines
06.2018 - 06.2019
  • Team Management: Led and mentored a team of 5 warehouse associates and 20 delivery personnel, providing training, performance feedback, and support to maintain high productivity and morale
  • Process Optimization: Streamlines workflows through time studies and implemented warehouse layout improvements that reduced order processing time by as much as 50%
  • Cross-Functional Collaboration: Coordinated with customer service and transport agencies to resolve order issues, meet delivery deadlines, and improve the customer experience

Education

Bachelor of Science - Industrial Engineering

Ateneo De Davao University
Davao City Philippines
06.2013 - 04.2018

Skills

Windows 10/11

Windows Server 2016/2019/2022

Microsoft 365

Azure AD

Power Automate

Power Apps

Zapier

DNS

DHCP

VPN

Firewalls

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Timeline

IT Support Specialist

Lava Automation
09.2021 - 07.2024

Quality Assurance Officer

Ateneo de Davao University
06.2019 - 07.2021

Warehouse Supervisor

Entrego Logistics
06.2018 - 06.2019

Bachelor of Science - Industrial Engineering

Ateneo De Davao University
06.2013 - 04.2018

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Arvin ObenitaIndustrial Engineer