Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Arvind

5 Lazor St, Truganina,VIC

Summary

Dedicated retail and operations professional with a strong background in customer service and store support. Experienced in managing stock levels, maintaining merchandising standards, and ensuring accurate transactions through POS systems and cash handling. Skilled in building positive customer relationships, driving sales through product promotion, and supporting team performance in fast-paced environments. Recognised for adaptability, clear communication, and the ability to deliver results under pressure while contributing to overall store efficiency.

Overview

2
2
years of professional experience

Work History

Store Team Member

Woolworths
03.2025 - 07.2025
  • Assisted customers in locating products, providing friendly service and enhancing the overall shopping experience.
  • Restocked shelves and maintained store presentation standards, while supporting backroom operations to ensure smooth store performance.
  • Picked and packed online customer orders with accuracy and efficiency, ensuring customers received the correct items on time.

Operations Manager

Blinkit
09.2024 - 02.2025
  • Supervised and coordinated daily delivery operations, optimising routes to improve efficiency and reduce delays.
  • Successfully managed and motivated team members to consistently achieve performance targets (KPIs) and deliver high-quality customer service.

Store Refiller

Reliance JioMart
01.2024 - 08.2024
  • Responsible for restocking shelves and maintaining product availability.
  • Assisted in inventory checks and ensured proper stock rotation to reduce waste
  • Helped customers locate products and provided assistance when needed.

Sales Assistant

Decathlon
07.2023 - 12.2023
  • Provided personalised product recommendations to customers, actively promoting ranges and driving sales while ensuring a positive shopping experience.
  • Processed transactions accurately through POS systems, handling cash and electronic payments to deliver a smooth and efficient checkout service.

Education

Master of Business Analytics -

Deakin University
Melbourne, VIC
07.2027

Bachelor of Business Administration -

Chandigarh University
Mohali, India
06.2023

Skills

  • Customer Service
  • POS Systems & Cash Handling
  • Inventory Replenishment & Stock Rotation
  • Upselling & Cross-Selling
  • Problem Solving
  • Communication skills
  • Time Management
  • Multitasking ability
  • Teamwork and collaboration
  • Ability to Work Under Pressure
  • Product knowledge

LANGUAGES

English (Fluent)
Hindi

Timeline

Store Team Member

Woolworths
03.2025 - 07.2025

Operations Manager

Blinkit
09.2024 - 02.2025

Store Refiller

Reliance JioMart
01.2024 - 08.2024

Sales Assistant

Decathlon
07.2023 - 12.2023

Master of Business Analytics -

Deakin University

Bachelor of Business Administration -

Chandigarh University
Arvind