Arvyne Keith
Essendon,VIC
Summary
Compassionate support worker with strong dedication to helping individuals in need of mental health support. Skilled in providing patient-centered care and evidence-based interventions. Possesses deep understanding of mental health with ability to utilize knowledge to assist individuals in managing mental health challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mental Health Support Worker
Austin Health
2023.01 - Current
- Liaised between clinical staff and community organizations to coordinate care for patients transitioning from hospitalization back into the community setting.
- Implemented behavioral modification techniques for patients struggling with maladaptive patterns such as aggression or selfharm.
- Facilitated therapeutic group sessions for increased social interaction and skill development.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of mental health support.
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Offered supportive counseling and crisis intervention to individuals in crisis.
- Promoted a safe environment for patients by monitoring behaviors and implementing safety protocols when necessary.
- Delivered psychoeducational presentations at staff meetings or community events to increase awareness of mental health issues.
Support worker
Oncall Group Australia
2020.06 - Current
- Assisting clients in day-to-day life by making sure they follow their routine and the care plan put for every client
- Helping clients achieve their goals and pursue what they like in life
- Helping in administering medication and taking them out to various appointments as required
- Working out on a menu that is healthy and helping in writing a shopping list and as well going out with them for shopping
- Assist clients in tidying their rooms and prompting them to do their laundry if they can
- To help service users with mobility problems and other physical disabilities, including incontinence, and help in the use and care of aids and personal equipment
- Facilitated group therapy sessions to help clients develop coping skills and improve communication.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Calming down clients with challenging behaviors in an appropriate way and using appropriate and professional techniques
- Support and maintain residents' right to independence, privacy, and confidentiality
- Documentation - Prepare complete, record, and submit client-related reports, files, and forms after every work shift
- Assisting with the delivery of activities to enhance the physical, social, emotional, and intellectual development of those in their care communication.
Supervisor
Super community Care
2019.07 - 2023.01
- Preparing, completing, recording, and submitting client-related reports, files, and forms
- Supporting and maintaining client’s right to privacy and confidentiality
- Observing and reporting changes in client’s health and wellbeing
- Following organization policies and procedures
- Personal care - showering, dressing, and toileting and domestic assistance
- Assisting with the delivery of activities to enhance the physical, social, emotional, and intellectual development of those in their care
- Performing personal care work and support with domestic tasks including cleaning, shopping, cooking, feeding, and bathing
- Administering medication
- Assisting with personal hygiene and toileting/continence management
- Accompanying the client on shopping expeditions and walks or appointments
- Participating in the creation and delivery of tailored care plans.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Observed packing operations to verify conformance to specifications.
- Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
- Generated reports detailing findings and recommendations.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Disability support worker
Uniting
2019.09 - 2022.12
- Providing individualized support to clients and assisting them in improving quality of life
- Assisting clients in day-to-day activities from personal hygiene to taking meals and drugs
- Using wheelchairs and stretchers and transporting clients to diagnosis and treatment room
- Lending compassionate support in fulfilling complex needs of patients
- Assist clients in daily personal care, toileting, clothing care, household duties, and transportation
- Acts as a companion and assistant in grocery shopping, errands, banking, and bill paying and community engagement
- Follow programs of the physical therapist to ensure physical fitness and wellness
- Source educational, recreational, and social activities to provide entertainment and socialization
- Work with family, health care providers, therapists, and social workers to ensure all necessary client needs were met
- Ensure a positive routine is established and maintained toward optimum mental and physical wellness
- Developed experience and skills in home care activities
- Gained strong communication and listening skills with different residents and other staff.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
Education
Diploma of Mental Health - Mental Health Counseling
Arizona College
Melbourne, VIC11.2023
Skills
- Multicultural Competence
- Medication Administration
- Psychosocial assessment
- Facilitating counseling sessions
- Developing relationships
- Conflict de-escalation
- Anger Management
- Social Skills Training
- Client Support
- Case Documentation
- De-Escalation Techniques
- Behavioral Disorders
- Medication Administration
Key Qualifications
- Demonstrated ability to work with other crew members
- Able to take directions from my supervisors
- Enthusiastic to perform all physical aspects of the support job duties.
Professional Attributes
- Time management
- Good team player
- Problem solver
- Imaginative
- Excellent organizational skills
Character Strengths
- Strong Leadership Skills
- No criminal record
- Good planner and organized
- Good communicator
- High level of integrity & planning
- Innovative and resilient
- Passion for Work
Certificates And Clearances
- First Aid and CPR Training, Level II
- NDIS clearance check
- Working with children check
- National Police Check
- Infection Control Training
- Positive Behavioural Support Training
- Personal Care Training
- Manual handling certificate
- NDIS Workers Orientation Module
- CPA Assist Clients with Medication
- Disability Awareness Training
- Full victorian driver license
Attributes
- Self-motivated and can act on own initiative.
- Flexible with working hours (AM/PM/Night shift).
- Can quickly learn in a consultative and complex industry.
- Motivated and goal orientated.
- Excellent negotiation and problem-solving skills.
- Adaptable and have a positive attitude towards change.
References
Available on request
Certification
● Diploma of Mental Health
● Certificate IV in Disability
● First Aid and CPR Training, Level II
● Food and safety certificate
● NDIS clearance check
● Working with children check
● National Police Check
● Manual handling certificate
● Medication Administration
● NDIS Workers Orientation Module
● Disability Awareness Training
● Assist with Medication
● NDIS Supporting Effective Communication Module
● Ethical Response Training/ Behaviours of concern
Hobbies
- Playing Chess
-Golfing
-Swimming
-Baketball
Timeline
Mental Health Support Worker
Austin Health
2023.01 - Current
Support worker
Oncall Group Australia
2020.06 - Current
Disability support worker
Uniting
2019.09 - 2022.12
Supervisor
Super community Care
2019.07 - 2023.01
Diploma of Mental Health - Mental Health Counseling
Arizona College
● Diploma of Mental Health
● Certificate IV in Disability
● First Aid and CPR Training, Level II
● Food and safety certificate
● NDIS clearance check
● Working with children check
● National Police Check
● Manual handling certificate
● Medication Administration
● NDIS Workers Orientation Module
● Disability Awareness Training
● Assist with Medication
● NDIS Supporting Effective Communication Module
● Ethical Response Training/ Behaviours of concern
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