
Highly organized customer service representative and shift leader with experience supporting clients by ensuring communication between specialists and clients through document management, scheduling, and confidential records handling, including being the first point of contact for legal clients while at TMC. Skilled in drafting clear summaries of clients' needs to maintain accuracy in fast-paced environments. Known for discretion, strong communication skills, and the ability to undertake multiple tasks while supporting compliance and operational efficiency. Eager to contribute and learn as an administrative assistant with a legal team through reliability, professionalism, and a commitment to excellence.