Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Arya Patel

Melbourne,VIC

Summary

Highly organized customer service representative and shift leader with experience supporting clients by ensuring communication between specialists and clients through document management, scheduling, and confidential records handling, including being the first point of contact for legal clients while at TMC. Skilled in drafting clear summaries of clients' needs to maintain accuracy in fast-paced environments. Known for discretion, strong communication skills, and the ability to undertake multiple tasks while supporting compliance and operational efficiency. Eager to contribute and learn as an administrative assistant with a legal team through reliability, professionalism, and a commitment to excellence.

Overview

1
1
year of professional experience

Work History

Shift Leader

Lassi Waves
Epping, VIC
08.2025 - Current
  • Trained new staff on operational procedures and food safety practices.
  • Managed inventory levels and restocked supplies as needed throughout shifts.
  • Conducted daily inspections of equipment and work areas for cleanliness and safety.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.

Customer Service Representative

TMC
Heidelberg, VIC
08.2024 - Current
  • Maintained accurate records of customer infromation in the database.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Performed administrative tasks such as filing paperwork, updating databases and escalating customer requests.

Education

Graduated High School -

Mernda Central College
Mernda, VIC
12-2023

Bachelors of Criminology - Criminoogy

Monash University
Clayton, VIC

Skills

  • Effective communication
  • Customer service
  • Administrative support
  • Operational procedures
  • Time management
  • POS system operation
  • Security procedures adherence
  • Follow-up procedures
  • Interpersonal relations
  • Flexible schedule
  • Shift paperwork completion

References

References available upon request.

Timeline

Shift Leader

Lassi Waves
08.2025 - Current

Customer Service Representative

TMC
08.2024 - Current

Graduated High School -

Mernda Central College

Bachelors of Criminology - Criminoogy

Monash University
Arya Patel