Aryaman Julka
Schofields,NSW
Summary
Dynamic Store Manager with a proven track record at Metro Petroleum, excelling in customer service and problem-solving. Successfully enhanced client satisfaction through effective communication and relationship-building. Skilled in multitasking and organization, I led teams to achieve sales growth while maintaining a safe and efficient work environment.
Overview
3
3
years of professional experience
Work History
Store Manager
Metro Petroleum
12.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Console Operator
7 Eleven Gas Station
02.2024 - 07.2024
- Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
- Maintained a safe working environment by adhering to established health and safety protocols during console operations.
- Observed and reported suspicious activities and persons.
- Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
Crew Member
McDonald's
08.2023 - 11.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Sales Manager
Eco Smart Savers
12.2022 - 08.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Crew Member
McDonald's
09.2022 - 05.2023
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Diploma - Information Technology
Western Sydney University
Sydney, NSWGraduate Diploma - COOKERY
Nova Institute of Technology
Parramatta, NSW08-2025
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Timeline
Console Operator
7 Eleven Gas Station
02.2024 - 07.2024
Store Manager
Metro Petroleum
12.2023 - Current
Crew Member
McDonald's
08.2023 - 11.2023
Sales Manager
Eco Smart Savers
12.2022 - 08.2023
Crew Member
McDonald's
09.2022 - 05.2023
Diploma - Information Technology
Western Sydney University
Graduate Diploma - COOKERY
Nova Institute of Technology
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