Aryan Jadeja

• Company Overview: MSD Animal Health develops, manufactures and markets a range of veterinary medicines for the prevention, treatment and control of diseases
• Ensures products are consistently and reliably produced according to production schedule and controlled according to quality standards
• Documents tasks according to Good Documentation Practices
• Routinely test samples to ensure product sterility has not been compromised
• Documented and reported on accidents on production line and helped complete paperwork required for regulatory oversight.
• Gather and analyze data
• Contributed to the implementation of multiple lean manufacturing shop floor meeting systems to enhance team communication and efficiency
• MSD Animal Health develops, manufactures and markets a range of veterinary medicines for the prevention, treatment and control of diseases

Company Overview: Apple retailer which also services and repairs Apple devices

• Refined marketing and sales techniques by assisting customers daily
• Grew interpersonal skills and problem solved to overcome day to day issues
• Handled telephone calls with overall 92% customer satisfaction rate
• Processed transactions accurately while maintaining a high level of customer service.
• Assisted customers with prompt and polite support in-person and via telephone.
• Collaborated with team members to achieve a cohesive and efficient store environment.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
• Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.

Company Overview: Specsavers provides eyewear and optometry services.

• Performed non-contact tonometry tests on patients
• Resolved problems, improved operations and provided exceptional service
• Managed patients' bookings and assisted patients where required
• Provided excellent customer service by addressing inquiries and resolving issues promptly, promoting customer loyalty.
• Assisted patients with frame adjustments and repairs, increasing overall satisfaction with their optical purchases.
• Conducted thorough pre-testing for optometrist examinations, leading to more accurate diagnoses and treatment plans.
• Educated patients on proper contact lens care and insertion techniques, minimizing complications and returns.

Company Overview: Nespresso produces premium coffee machines and high-quality capsules.

• Primarily worked independently across various sites, interacting with clients and building a network to enhance sales traffic.
• Increased sales by 30% during the Christmas season.
• Utilized customer feedback from coffee orders to refine sales and marketing strategies.
• Conducted daily cold calls to customers to facilitate product reorders.