Aryan Kumar

• Actively engage with customers, patiently simplifying complex information and guiding

individuals through sensitive topics (responsible gambling), resulting in increased understandingand positive behavioural changes.

• Consistently observed customer behaviours while gambling and manage daily cash operations

(counting,

reconciliation, closing), ensuring 100% adherence to all hotel policies & regulatory requirements like

AML/CTF.

• Actively listen and respond to customer concerns, effectively de-escalating situations and

fostering trust, leading to improved customer satisfaction and loyalty.

• Handle daily financial transactions and manage end-of-day operations, ensuring complete

accuracy and compliance.

Assist customers in selecting eyewear, consistently meeting sales goals and

boosting satisfaction.

Efficiently manage inventory and restocking, supporting visual merchandising

strategies.

Surpass sales targets during peak times, fostering customer loyalty and

satisfaction.

Assisted luxury fashion clients, ensuring satisfaction and seamless

transactions.

Managed inventory, organized displays, maintaining stock for optimal sales.

Achieved sales targets, fostering customer loyalty through personalized

service.