Aryan Sharma
Sunnybank,QLD
Summary
Dedicated and personable hospitality professional with a proven track record of delivering exceptional guest experiences. Passionate about creating welcoming environments and exceeding customer expectations. Possessing strong communication and interpersonal skills, I thrive in fast-paced settings where teamwork and adaptability are key. From front-of-house interactions to behind-the-scenes operations, I am committed to upholding the highest standards of service and contributing to the overall success of the team.
Overview
3
3
years of professional experience
Work History
Computer Science/Programming Tutor
Freelance
02.2023 - 07.2023
- Tailored lessons to individual strengths and knowledge using customized approaches to increase effectiveness.
- Adjusted wording to match students' abilities, breaking down technical information into easily understood terms.
- Encouraged students with supportive language and patient teaching approaches.
Gas Station Attendant
Astron
08.2022 - 01.2023
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Promoted special offers and discounts to customers to maximize sales.
- Suggestively upsold to increase sales in-store.
- Created attractive merchandise displays to entice customers to make purchases.
- Checked customer identification for cigarette and lottery sales.
Certified Crew Trainer
McDonald's
03.2021 - 06.2022
- Mentored junior employees to improve performance, food safety, and customer service.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Back Area Crew Member
McDonald's
08.2020 - 04.2021
- Maintained and sanitized service stations, prep areas, and countertops.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
- Unloaded and stocked kitchen supplies.
- Checked use by dates on food and beverage stock and maintained record of wasted items.
Education
Bachelor of Computer Science -
University of Queensland
Brisbane, QLD11.2025
High School Diploma -
Brisbane State High School
South Brisbane, QLD11.2021
Skills
- Friendly and Outgoing Personality
- Excellent Teamwork Skills
- Guest Experiences
- Safe Work Practices
Timeline
Computer Science/Programming Tutor
Freelance
02.2023 - 07.2023
Gas Station Attendant
Astron
08.2022 - 01.2023
Certified Crew Trainer
McDonald's
03.2021 - 06.2022
Back Area Crew Member
McDonald's
08.2020 - 04.2021
Bachelor of Computer Science -
University of Queensland
High School Diploma -
Brisbane State High School
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