Arzoo Abbas
Summary
Proven track record in enhancing customer experience and streamlining retail transactions. Experience in retail and fast food environment leading to a variety of skills in customer service and store management. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Previous experience in leadership through School Captaincy leading to vital skills of team work and positive working environments.
Overview
3
3
years of professional experience
Work History
Retail Worker
Kmart
06.2022 - Current
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
Restaurant Crew Member
Pizza Hut
07.2021 - 06.2022
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Processed customer payments and balanced cash drawers.
Education
Bachelors of Vision Science/Masters of Optometry -
Queensland University of Technology
Brisbane, QLD11.2028
High School Diploma -
Stretton State College
Stretton, QLD11.2023
Skills
- Store organisation
- Customer service
- Loss Prevention
- Retail transactions processing
- POS System Operation
Additional Information
Highly motivated first-year Bachelor of Vision Science/Masters of Optometry student seeking a dispensing role at OPSM. Committed to gaining skills and experience in the field of Optometry to aid current study. Experienced in retail environment and customer service and excited to contribute to success of the team at OPSM.
Availability
- Available on weekends
- Available on weekdays in alignment with current study schedule
Timeline
Retail Worker
Kmart
06.2022 - Current
Restaurant Crew Member
Pizza Hut
07.2021 - 06.2022
Bachelors of Vision Science/Masters of Optometry -
Queensland University of Technology
High School Diploma -
Stretton State College
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