ARZU
PREMIUM CUSTOMER SERVICE SPECIALIST
CBD,NSW
Summary
Coming from Germany I bring a strong German work-ethic and German punctuality to the table. I am fluent in five languages (German, English, Urdu, Hindi, and Turkish).
I connect easily with people from diverse backgrounds, making them feel welcome and cared for. I am highly interested into working as a Bartender or serve customer as a waitress.
Overview
4
4
years of professional experience
Work History
ABOUT ARZU
Born & Raised in Germany
- I possess full Working Rights.
- Immediate Availability: Ready to start this week.
- Flexible Schedule: Available to work any shift, both part-time and full-time.
- Fresh RSA (Responsible Service of Alcohol): Completed this month, fully qualified to serve alcohol.
- Former Third Place, Miss Germany.
- Model, 5'9 Height: Experienced in various modeling environments.
- German Work Ethic and Punctuality: Reliable and dedicated, committed to delivering high-quality performance.
- Living 5 minutes away from the workplace, ensuring flexibility and quick availability.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
CUSTOMER SERVICE, 3 YEARS EXPERIENCE
Da Vino Germany Gourmet Restaurant
01.2015 - 12.2018
- Welcoming guests, taking orders, and engaging with customers to create a positive dining experience.
- Mixing and serving cocktails, beers, wines, and non-alcoholic beverages. Ensuring the quality of each drink and maintaining consistency in presentation would have been key.
- Coordinating with the kitchen and floor staff to ensure smooth operations, especially during peak hours.
Education
Master of Arts - Management & Hospitality
University of Ludwigshafen
1 2019 - 1 2021
Skills
- A loving and caring soul
- Fluent in: German, English, Urdu, Hindi, Turkish
- Highly creative and innovative
- High standard of manners
- Polite and effective communicator
Timeline
CUSTOMER SERVICE, 3 YEARS EXPERIENCE
Da Vino Germany Gourmet Restaurant
01.2015 - 12.2018
ABOUT ARZU
Born & Raised in Germany
Master of Arts - Management & Hospitality
University of Ludwigshafen
1 2019 - 1 2021
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